United States Postal Service

2.2
94 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 9801 Lanham Severn Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9801 Lanham Severn Rd, Lanham, MD
20706, United States

Hours

Reviews

2.2
94 reviews
5 stars
25
4 stars
2
3 stars
4
2 stars
3
1 star
60
  • TT
    Taja
    Aug 22, 2025
    1.0
    This place never had enough workers , the associates are always rude , lazy and have an attitude. I am tired of having to wait 20-30mins because there is only one cashier and 20 customers waiting to be served. The cashier’s are not knowledgeable or diligent in their work.
  • AK
    Anam Khan
    Apr 29, 2024
    1.0
    I wish I had an option of choosing 0 stars for this place. Ladies working there are super rude and have some kinda attitude that they don't wanna work there. Super disrespectful specially the Lady Pamela. They need to work of the attitude of their staff.
  • GC
    Gerson Castillo
    Jan 3, 2024
    1.0
    The most unpleasant experience, if you do not mail stuff often. The staff are all unwelcoming, rude and condescending. They bully anyone who does not know the process of using the post service. It was very painful to watch and experience. I was in line watching them do it over and over again. I am so glad I got the least rude one. Leaves a lot to desire in terms of customer experience. I am never coming back. Please do your self a favor and consider going to a different branch, if possible.
  • HN
    Han Nyunt
    Oct 29, 2018
    1.0
    Waiting for delivery setup online and text alerts, sitting in front of my house and only received no authorized recipient text massages and nobody showed up . What!
  • LN
    Lisa N.
    Oct 18, 2018
    1.0
    Worst Delivery Service Ever! The mail carrier always delivers the wrong mail, looses my packages, and they never hold anyone accountable. This is ridiculous. I have been complaining for over a year! I have countless packages that i track to my home that say"delivered" but are never there. I make sure someone is always home for packages and yet, still nothing gets delivered even though they "mark it" as delivered. I call customer service, email complaints, file an investigation with the post master, even call the local office and nothing. One day i even waiting at the post office for the delivery person to return because my package said it was delivered to my house but it was not... come to find out, it was on his truck all along! SMH.... This is unethical and not to mention illegal to steal mail.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.