The UPS Store

3.5
172 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6293 in Lanham offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Front Corner Of Building - Directly Opposite Of Costco Warehouse/Costco Gas Station.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
9103 Woodmore Centre Dr, Lanham, MD
20706, United States

Hours

Reviews

3.5
172 reviews
5 stars
99
4 stars
5
3 stars
6
2 stars
5
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised friendly and helpful staff, others reported rude and dismissive behavior from certain employees.

Efficiency

The store is noted for its quick service despite being busy, with many customers appreciating the speed of transactions.

Staffing Issues

Several reviews mention understaffing during peak times, leading to long wait times and frustration among customers.

Professionalism

While some employees are recognized for their professionalism and helpfulness, others have been criticized for unprofessional behavior and lack of courtesy.

Location Convenience

The location is convenient for many customers, but the limited space and long lines can detract from the overall experience.
  • LM
    Louis Meister
    Dec 2, 2025
    5.0
    Staff was very helpful with printing documents
  • JS
    Joe S
    Nov 27, 2025
    5.0
    Friendly & Efficient workers
  • PC
    Papi Currency
    Nov 21, 2025
    1.0
    Waited over 30mins in line because they decided it’s ok to let someone pack they box while all the other customers watch very unprofessional worst location
  • NV
    Nicole V
    Nov 17, 2025
    5.0
    They were very helpful and quick with returning my orders.
  • TM
    Tracie Moore
    Nov 12, 2025
    5.0
    I’ve visited this location twice this month, and both times I’ve received excellent customer service. Today, Alton was especially helpful. I had two packages to return, but since there was only one label, he kindly explained that everything needed to go into one box. Instead of asking me to step aside, he assisted me right there, helping me repackage everything without any hassle. He was patient, pleasant, and professional throughout the process. Kudos to Alton and this location for consistently providing outstanding service!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Lanham offer?

The UPS Store #6293 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.