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The UPS Store

3.4
(184 reviews)

Business Details

9103 Woodmore Centre Dr, Lanham, MD
20706, United States
(301) 583-1360

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6293 in Lanham offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Front Corner Of Building - Directly Opposite Of Costco Warehouse/Costco Gas Station.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
9103 Woodmore Centre Dr, Lanham, MD
20706, United States

Hours

Reviews

3.4
184 reviews
5 stars
102
4 stars
7
3 stars
6
2 stars
6
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude and dismissive behavior from employees.

Efficiency

Many customers noted that despite the long lines, the service was generally quick and efficient, with staff managing to assist customers in a timely manner.

Staffing Issues

Several reviews highlighted understaffing during peak hours, leading to long wait times and frustration among customers.

Service Quality

There were complaints about inconsistent service quality, particularly regarding notary services and package handling, with some customers experiencing significant issues.
  • LS
    Leelila Strogov
    Feb 17, 2026
    1.0
    Had a package of food shipped via UPS that was supposed to arrive last Tuesday through Goldbelly. It just made it today -- and I had to warn the recipient not to eat it lest it give them food poisoning. Now I put another order in that was supposed to be delivered today and I'm seeing it's already delayed. I don't know what the problem is but clearly this isn't weather. Just incompetence.
  • GG
    Gwendolyn
    Feb 13, 2026
    1.0
    I ordered my things to be at my house in 2 business days this is now day 3 i have an event to be at today i needed my shit to wear today do you know they telln me i cant even pick my package up and i still have to wait until tomorrow seriously i paid extra money so tht i can have my things its unacceptable
  • MA
    Miriam Aguilar
    Jan 31, 2026
    5.0
    Thank you so much for attending me at the last hour and being very patiently with me ☺️
  • VT
    Vince Thiengtrong
    Jan 26, 2026
    1.0
    Notary with initials RSL dated my paperwork with the wrong date. I went on 24 Jan and he dated it 26 Jan and now there's paperwork delays--yes, I should have double checked before leaving but I trusted him as a professional. It's cost me both time and money. I would like a refund plus compensation for time wasted.
  • DG
    Derrick G
    Jan 6, 2026
    1.0
    Package was dropped of yesterday 01/05/2026 for next day delivery. I see a tracking number which says a label was generated, however is states UPS is waiting for the package which was handed to one of your staff..How did you loose a package that quickly. I call the phone number and go through a maze only to be waiting for a call back. I have checked tracking since yesterday 01/05/2026 it still says UPS is waiting to receive the package. Absolutely insane. 01/06/2026 called UPS spoke to someone I could hardly understand who kept talking over me. I asked for a supervisor they said no one was available and it would be a hour or 2 before I would get a call back. She said there is a case number and I did ask for the number received it and still no help on a next day delivery

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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