Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6293 in Lanham offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Front Corner Of Building - Directly Opposite Of Costco Warehouse/Costco Gas Station.
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.4
176 reviews
5 stars
99
4 stars
6
3 stars
6
2 stars
5
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the staff for being friendly and helpful, several reviews highlighted instances of rudeness and unprofessional behavior from certain employees.
Efficiency
Customers noted that despite long lines, the service is generally quick and efficient, with many expressing satisfaction with the speed of service.
Staffing Issues
Several reviews mentioned that the location is often understaffed, leading to long wait times, especially during busy periods.
Communication
There are complaints about poor communication, including difficulty reaching staff by phone and unclear information regarding services offered.
Professionalism
Instances of unprofessional behavior from staff were reported, with some customers feeling dismissed or treated rudely.
- JWJazmyne Wade4 days ago1.0Always extremely long lines, to the point of the line being out the door, wrapped around the corner during peak hours. I came in 20 minutes after opening and the line was to the door! Hire more staff or install self service kiosks.
- DGDerrick G6 days ago1.0Package was dropped of yesterday 01/05/2026 for next day delivery. I see a tracking number which says a label was generated, however is states UPS is waiting for the package which was handed to one of your staff..How did you loose a package that quickly. I call the phone number and go through a maze only to be waiting for a call back. I have checked tracking since yesterday 01/05/2026 it still says UPS is waiting to receive the package. Absolutely insane. 01/06/2026 called UPS spoke to someone I could hardly understand who kept talking over me. I asked for a supervisor they said no one was available and it would be a hour or 2 before I would get a call back. She said there is a case number and I did ask for the number received it and still no help on a next day delivery
- SASharon AhmadJan 1, 20264.0The location and services offered are convenient, however, there it can frequently get very busy and the line will be long. But, good customer service.
- PPPreciousDec 24, 20251.0These folks never answer the phone I ordered a stamp over a month ago and have not heard from anyone.
- LMLouis MeisterDec 2, 20255.0Staff was very helpful with printing documents
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Lanham offer?
The UPS Store #6293 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular operating hours for The UPS Store in Lanham?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, on Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store in Lanham open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Are there any special holiday closures or hours I should be aware of?
The store is closed on November 27, December 25, December 31, January 1, and January 19, with regular hours on November 11 and November 28.
What payment methods are accepted at The UPS Store in Lanham?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Diners Club, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store located in relation to local landmarks?
It is located at the front corner of the building, directly opposite the Costco Warehouse and Costco Gas Station.
How can nearby businesses like Troop Public Relations, LLC be helpful to customers visiting The UPS Store?
Customers visiting The UPS Store might also collaborate with nearby marketing agencies like Troop Public Relations, LLC for their promotional and public relations needs.
What nearby places can customers visit before or after their visit to The UPS Store?
Customers can visit nearby places such as The Breaking Room church, Empowered Beauty w/Park Lane Jewelry, and Dat Jerk Glenarden Caribbean restaurant for shopping, worship, or dining.
Is The UPS Store accessible for customers with disabilities?
Yes, The UPS Store has a wheelchair-accessible entrance to accommodate customers with disabilities.
Can customers send fax or get notary services at The UPS Store in Lanham?
Yes, The UPS Store offers faxing and notary services among its many business services.