The UPS Store

3.6
132 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5006 in La Plata offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In La Plata Plaza Near Safeway.

Details

  • DeliveryNot available

Location

The UPS Store
34 Shining Willow Way, La Plata, MD
20646, United States

Hours

Reviews

3.6
132 reviews
5 stars
79
4 stars
6
3 stars
1
2 stars
6
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, several reviews highlighted instances of rude and unprofessional behavior from certain employees, particularly the owner.

Efficiency

Customers frequently noted the quick and efficient service provided by various staff members, especially during busy times.

Inconsistency

Customer experiences varied significantly, with some reporting excellent service while others encountered dismissive or rude interactions, indicating a lack of consistent service quality.

Store Environment

Some reviews mentioned issues with the store's atmosphere, including complaints about cleanliness and unpleasant odors.
  • CW
    Carson Will
    Jan 3, 2026
    5.0
    Noah and gurteg helped me a lot i love them great customer service
  • ST
    Sheri Tapscott
    Jan 3, 2026
    1.0
    The young man at the register was absolutely rude and disrespectful. He did not say thank you or have a good day or anything and told me he didn't have to. He went even further and said, "If you don't like it, you don't have to come back. " He refused to give me his name and said it was his store. This all predicated by me asking him to come back over to me after walking away while servicing my packages. I wanted to ask him a question. The rudeness is unwarranted and unacceptable from a community business representative.
  • OH
    Owen Hannah
    Jan 3, 2026
    5.0
    Had a great experience here and they had really good customer service.
  • LR
    Landon Raby
    Jan 2, 2026
    5.0
    Amazing service from top to bottom got my package shipped easily!
  • CS
    Connie S
    Dec 13, 2025
    5.0
    I went to the LaPlata branch, and had a ton of packages. G found the appropriate box, the quickest way there, and the best pricing for what I needed. He was thorough, very personable, and expedient. Thank you G! You are an asset to the company!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in La Plata offer?

The UPS Store #5006 offers expert packing, shipping, professional printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, computer access, and small business services.