The UPS Store

3.5
120 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5006 in La Plata offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In La Plata Plaza Near Safeway.

Details

  • DeliveryNot available

Location

The UPS Store
34 Shining Willow Way, La Plata, MD
20646, United States

Hours

Reviews

3.5
120 reviews
5 stars
68
4 stars
6
3 stars
1
2 stars
6
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unprofessional behavior from certain staff members, particularly the owner.

Staff Performance

While some employees, like Antoinette and Braylon, received praise for their helpfulness and efficiency, others were criticized for their lack of professionalism and poor attitudes.

Store Environment

Several reviews mentioned unpleasant odors and a chaotic atmosphere, contributing to a negative customer experience.

Management Issues

There are concerns about management practices, including high employee turnover and inadequate training, leading to poor customer interactions.

Service Reliability

Customers expressed frustration over service reliability, including issues with package handling and tracking, which negatively impacted their experiences.
  • DM
    Dee Man
    6 days ago
    5.0
    The UPS store La Plata is on point. The employees were fast ,courteous, professional and fast. Thanks to these guys my project will be done in time.
  • KR
    Kenzie Reed
    6 days ago
    5.0
    Vic is hands down the best UPS Store employee I’ve ever had the pleasure of working with. Every time I walk in, he’s friendly, efficient, and genuinely eager to help. His professionalism, positivity, and attention to detail turn a simple errand into a great experience. The store wouldn’t be the same without him!
  • KG
    Kimberly Graham
    Nov 15, 2025
    5.0
    I had an amazing experience at UPS! This gentleman displayed the most outstanding customer experience! He was so patient with me as i had to work on my files to get them to print correctly! Please go to UPS for the best service!!!
  • LR
    Little Beans Orphan Ark Rescue
    Nov 13, 2025
    4.0
    If you don't have a box there to pick up, they will charge you another $10 after shipping cost to pick up at their store.
  • MS
    Michelle Sawall
    Nov 5, 2025
    1.0
    Just called to inquire if Notary services are available at this site (per the website) and they are not.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in La Plata offer?

The UPS Store #5006 offers expert packing, shipping, professional printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, computer access, and small business services.