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The UPS Store

3.6
(189 reviews)

Business Details

5268-G Nicholson Lane, Kensington, MD
20895, United States
(301) 468-4914

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5728 in Kensington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - White Flint Plaza Across From Aldi Food,Home Goods Next To Dominos Pizza.

Details

  • DeliveryNot available

Location

The UPS Store
5268-G Nicholson Lane, Kensington, MD
20895, United States

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 5:00 PM
Sunday12:00 PM - 4:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
9/12/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.6
189 reviews
5 stars
108
4 stars
11
3 stars
7
2 stars
6
1 star
57
  • JJ
    Justinian
    Apr 5, 2026
    1.0
    I think they tried to send me to collections for a illegal tariff that was struck down Supreme Court on a package that was never delivered. These are the worst people, and this is the worst business on the planet.
  • RW
    R W
    Mar 14, 2026
    5.0
    Stayed open late for myself and 3 additional customers! All service provided with a smile and no rush!
  • WB
    woods& bikes
    Mar 13, 2026
    5.0
    I visited this store several years ago and the staff at the time was very helpful and professional with taking my items, making sure they were safely packed, and promptly shipped them; and the rates for everything were quite reasonable. I couldn't have asked for better service. The location is easy to find and parking is abundant.
  • KS
    Karina Santos
    Feb 16, 2026
    1.0
    I bought a phone from T-Mobile and chose to have it delivered to a UPS store because I wouldn’t be home to receive and sign for it. I even paid the $7.99 fee specifically so I could pick it up safely at the store later that afternoon. When I arrived to pick up my package, the attendant told me that someone had already picked it up at afternoon. I NEVER authorized anyone to do that. She said that someone supposedly put me on the phone and that I “gave permission,” which is not true because I was working at that time . Now they don’t gimme any updates , never called me , don’t talk about refunds . ANYTHING. They have to pay me $1k and thru communication is extremely poor .
  • LP
    Lawrence Pisano
    Feb 12, 2026
    5.0
    This ups store is the best ive ever dealt with. The poor reviews are just a reflection of poor perspective. Even when I had issues they did what they could to help. They're kind and hard working. Im military ive been all over dealing with ups drop locations, When I leave ill miss this one.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Kensington offer?

The UPS Store #5728 in Kensington offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

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Certified April 05, 2026Yext Knowledge Graph
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