Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5728 in Kensington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - White Flint Plaza Across From Aldi Food,Home Goods Next To Dominos Pizza.
Details
- DeliveryNot available
Location
Hours
Reviews
3.6
180 reviews
5 stars
104
4 stars
10
3 stars
7
2 stars
6
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising friendly and helpful staff like Nick, while others report rude and unprofessional behavior from employees.
Pricing Transparency
Customers expressed frustration over unclear pricing, particularly regarding charges for printing and packaging services.
Efficiency
Some reviews highlight fast and efficient service, while others mention long wait times and poor communication regarding appointments.
Store Environment
Several customers noted unpleasant odors and a lack of cleanliness in the store.
Overall Experience
While some customers have had positive experiences and recommend the store, many others report feeling scammed or dissatisfied with the service.
- JRJada Ann ROct 22, 20251.0Extraordinarily rude staff. I was making a Amazon return and they also were charging $3 to print off shipping labels although shipping is free and paid for by Amazon as they are a Amazon drop off location. Will be reporting to Amazon. This location is disappointing.
- PZPrincess Zsa ZsaOct 14, 20251.0Total scam. The sign clearly said prints were 25 cents per page. I printed double-sided, thinking that meant one sheet = one page. Nope—apparently each side counts as a separate page. So much for transparency. Ridiculous.
- KSKevin ScrimgeourSep 29, 20255.0Always the best. Fast and friendly service.
- NNNancySep 20, 20251.0This store needs an air freshener. It seriously smells bad.
- EGEsther GomezSep 4, 20255.0This place is really a good place and great service. I can compare with the store at Potomac Village ups store which they are rude and not polite at all. Nick is a good person, he cares and help and gives the customer a quality service. High recommended!!!!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Kensington offer?
The UPS Store #5728 in Kensington offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store #5728 in Kensington?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 4:00 PM.
Is The UPS Store #5728 open on Sundays and holidays?
Yes, it is open on Sundays from 12:00 PM to 4:00 PM. Hours may vary on holidays; some holidays like Thanksgiving Day, Christmas, New Year's Day, and others are closed.
What payment options are accepted at The UPS Store #5728?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #5728 provide any special offers or coupons?
Yes, customers can save big using special offers and coupons available on their website.
Where is The UPS Store #5728 located?
It is located at 5268-G Nicholson Lane, Kensington, MD 20895, in White Flint Plaza across from Aldi and next to Domino's Pizza.
What nearby places can I visit before or after visiting The UPS Store?
You might want to visit nearby sushi restaurants such as Sushi Toro and Hiro Sushi, or optometrists like 20/20 Vision and Eye See Optical.
Can The UPS Store customers easily access fitness and sports facilities nearby?
Yes, TITLE Boxing Club North Bethesda is nearby, offering boxing classes and gym facilities for sports and recreation.
Are there any useful home service or repair providers near The UPS Store?
Yes, nearby businesses include Home Energy Savings Solutions - Maryland, Montgomery County Glass Company, Squeeky Clean Window Washing, FLOORMAX, and Glenview paving and masonry.
What is a good nearby educational resource close to The UPS Store?
Mathnasium, a tutoring center offering education and test preparation services, is located nearby.