Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 7400 Buchanan St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlight consistently rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.
Service Efficiency
Customers frequently report long wait times and inefficient service, often citing only one employee available to handle multiple customers.
Facility Condition
The post office is described as small, outdated, and unclean, contributing to an overall negative experience for visitors.
Appointment Issues
Many customers experienced problems with passport appointment scheduling, including cancellations and unhelpful staff during the process.
Mail Handling Concerns
There are serious complaints regarding lost mail and issues with outgoing mail not being picked up, raising concerns about the reliability of services.
KW
K.H. WIGGINS
Sep 24, 2025
1.0
WORST POST OFFICE EVER!! Never opens on time! ALWAYS have bad attitudes EVERYTIME I visit. This is my local post office but I RARELY visit this one because of these reasons. I make the extra trip and visit Riverdale's where I get MUCH better friendly customer services. Today's visit was no different. After TRYING to drop off a package to be Mailed, it ended in a shouting match between me, the employee, and the supervisor. This branch needs to be closed!!
AJ
Abioseh Johnson
Sep 5, 2025
1.0
They are very rude. This is unacceptable.
KA
Kendall Ariana
Sep 5, 2025
1.0
Wish I could do 0 stars. Employees are insanely rude and LAZY, if you hate your job that much then don’t continue working here… it’s that simple.
SP
Sonia Cecilia Ramirez pineda
Jul 16, 2025
1.0
Muy mal servicio la mujer delos lentes atiende muy mal es muy grosera 😡
AS
achie sandra
Jun 10, 2025
1.0
My experience was terrible and disgusting. The lady with glasses was so rude and disrespectful to me after waiting for more than 40mins. Even the supervisor lady was very rude yesterday when I came in. My appointment was initially yesterday but I came in early and the lady told me they did not have any more application forms. So I asked her if I could go print and come and she said I will need to reschedule. Why in the world will you run out of application form. Overall this place is not welcoming. The only person that was nice there was the guy who was calming me down. He has dreadlocks.
He is very patient, knowledgeable and a wealth of experience.
The ladies need to be placed on special courses to enhance their customer service experience and management skills.
If you see the ladies runnnnnnnnnnnnnnnnn!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 7400 Buchanan St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other mailing and shipping services.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations also take passport photos. You must complete and print your passport application form before applying.
Do I need an appointment to use passport services at this location?
Yes, most locations require you to schedule an appointment online for passport services. Limited walk-in hours may be available at select locations.
What are the operating hours for this Post Office?
Monday through Friday, it's open 9:00 AM to 5:00 PM; Saturday from 9:00 AM to 1:00 PM; and closed on Sundays.
How can I rent a PO Box at this location?
You can search for and reserve PO Boxes online or apply in person at the Post Office with two valid IDs and a completed application.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes but hours can vary. Please check with this specific location for details.
What nearby places can I visit after my trip to the United States Postal Service at 7400 Buchanan St?
You can visit Angel's Restaurant for Salvadoran and Mexican food, Pop's Seafood for fresh seafood, or El Rinconcito Restaurant for Mexican and Spanish cuisine nearby.
Are there beauty and spa services close to this Post Office?
Yes, nearby options include Gaby's Hair Salon LLC, T & K Nails Spa, 1 Fierce Salon, Mike's Barber Shop, CVS Beauty, and His & Her Salon LLC.
If I need financial services besides the Post Office’s offerings, where nearby can I go?
Western Union offers money transfer services and LibertyX Bitcoin ATM provides currency exchange near the Post Office.
What is the best way to reach the United States Postal Service at 7400 Buchanan St if I have questions?
You can call the local phone number +1 301-731-3423 or the main USPS number +1 800-275-8777 for assistance.