Brand Certified
United States Postal Service
1.9(125 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
3312 Dodge Park Rd, Hyattsville, MD
20785, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3312 Dodge Park Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.9
125 reviews
5 stars
23
4 stars
5
3 stars1
2 stars
3
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with employees being described as rude, unprofessional, and dismissive towards customers.
Package Handling
Many customers reported issues with packages being delayed, lost, or marked as delivered without actually being received.
Staffing Issues
Several reviews mentioned understaffing, leading to long wait times and inefficient service.
Racism Allegations
There were multiple claims of racial discrimination and unfair treatment based on ethnicity.
Mixed Experiences
While many reviews were negative, a few customers reported positive experiences with specific employees, indicating inconsistency in service quality.
- ACAlexis Bangura ChoreographyFeb 13, 20261.0We really need to provide better service to our community. I witnessed Shamoya roll her eyes at four of the six customers in front of me. The tone of her voice and the other cashier was one of annoyance and being bothered because they were being asked for help. They were rude to be honest. It was uncomfortable to witness and mentally draining to think I have to deal with her after them. You all should have camera's in here to see the body language some of these cashiers give off, it's intimidating, disrespectful and rude for NO REASON! Many people don't know how to properly mail something and if you work here, give some true "customer service". I live around here and sadly have become accustomed to how they act at this location, but IT'S NOT RIGHT. DO BETTER because you will receive back what you're giving out!
- MMMrGabby23453Apr 17, 20241.0Very lazy employees that don’t want to work. Can never get anything done here. Save yourself the trip and find another usps location
- NTnya tubbsSep 8, 20211.0Mail never gets delivered to me and packages are “attempted” to be delivered but I’m home all day so I know it’s a lie, can’t get anyone on the phone either
- KCK CJun 11, 20211.0Limbo division. 1 week ago package arrived yet I see trucks coming in bypass the line . Their taxes must be worth more
- SBSyleena BrownJun 22, 20191.0I honestly would give this location no stars! This post office is terrible! I REPEAT TERRIBLE!! They act so lost in there like why do you work there if you don’t know anything. Why is it only one person in there working by themselves, y’all know it gets busy in there!! Then the person you leave in there by themselves moves slow as hell. I shouldn’t have been waiting 40 mins in line, I left that locate without getting my package! And the next time y’all leave a note on my door make sure it say first attempt, stop lying and saying it’s the final attempt when you only been to my house once to deliver my package. You are suppose to come out more than once to attempt to deliver a package, Ive ordered stuff so many times and I should know!! This location needs better customer service!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 3312 Dodge Park Rd?
This Post Office offers mail and package sending, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, first-time passport applications are accepted, and passport photos can also be taken by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require an appointment through the online scheduler, though limited walk-in hours may be available.
What are the operating hours of this USPS Post Office?
Open Monday to Friday from 9 AM to 5 PM, Saturday from 9 AM to 12 PM, and closed on Sundays.
How can I reserve a PO Box at this USPS location?
You can search and reserve a PO Box online securely at https://www.usps.com/manage/po-boxes.htm and complete the setup in person.
Is 24/7 access to PO Boxes available at this Post Office?
Most locations offer 24/7 lobby access to PO Boxes, but hours can vary. Check directly with this Post Office for specific times.
Are there any ATM services near the United States Postal Service at 3312 Dodge Park Rd?
Yes, nearby are several ATMs including LibertyX Bitcoin ATM, Bitcoin Depot Bitcoin ATM, and Wells Fargo Bank ATM for convenient financial services.
Where can I find convenient dining options near this Post Office?
Nearby dining includes Popeyes® Louisiana Kitchen, Tasty Carryout serving Chinese and seafood, and McDonald's for quick meals.
What other useful stores and services are near the USPS at 3312 Dodge Park Rd?
Customers can visit Dollar General for discounts, Rent-A-Center for retail needs, and CSL Plasma for medical donations nearby.
How can nearby transportation or rental services help when visiting this Post Office?
American Eagle Limousine and Party Bus Rentals near the Post Office provide convenient travel options for reaching or leaving the location.
Brand Certified Facts from United States Postal Service
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