United States Postal Service

1.9
125 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3312 Dodge Park Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3312 Dodge Park Rd, Hyattsville, MD
20785, United States

Hours

Reviews

1.9
125 reviews
5 stars
23
4 stars
5
3 stars
1
2 stars
3
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of assistance.

Package Handling

Many customers reported significant delays and issues with packages being marked as delivered without actually being received, leading to claims of lost or stolen items.

Staffing Issues

Customers noted that the location often has insufficient staff, resulting in long wait times and inadequate service during busy periods.

Mixed Experiences

While many reviews were negative, a few customers reported positive experiences with specific employees who provided helpful and efficient service.

Accessibility Problems

Customers faced difficulties in reaching the post office by phone, with many complaints about calls going unanswered or being met with unhelpful responses.
  • MA
    Máyọ̀ A
    Aug 14, 2025
    1.0
    They really are some of the worst people that work here. USPS in general has trash employees.
  • MA
    mispa anneh
    Jun 17, 2025
    1.0
    I have been here several times and the white lady is very rude, unprofessional, raises her voice at customers. No customer service
  • CC
    CREWE CHIEF
    Jun 9, 2025
    2.0
    Sitting in parking lot waiting for them to open at 9:22am in a Monday morning 🧐 The parking lot is filled with curious costumers.
  • BS
    Brady Stewart
    Jan 10, 2025
    1.0
    More than one issue since living in the service area. For one, they were about to return a package until I quickly got the alert and headed to the post office. The carrier marked it undelivered due to address on the box. Got the package. The address was a printed label that was correct. No errors. Luckily caught it. Second, they apparently just deliver whenever they feel like it and don’t other times. I have informed delivery. It’ll show me several pieces of mailing coming that day. Won’t get in any mail for several days and then just a huge stack. Been waiting for something important and time sensitive. said was going to be here on informed delivery. Guess what was never delivered and probably won’t get for 3+ days?? Try to call them to figure out what’s going on, just rings for several mins then disconnect. Call the 800 number, get routed through this super long auto system and can’t get a real person. Get it together USPS. Absolutely terrible.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.