United States Postal Service

1.9
125 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3312 Dodge Park Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3312 Dodge Park Rd, Hyattsville, MD
20785, United States

Hours

Reviews

1.9
125 reviews
5 stars
23
4 stars
5
3 stars
1
2 stars
3
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of assistance.

Package Handling

Many customers reported significant delays and issues with packages being marked as delivered without actually being received, leading to claims of lost or stolen items.

Staffing Issues

Customers noted that the location often has insufficient staff, resulting in long wait times and inadequate service during busy periods.

Mixed Experiences

While many reviews were negative, a few customers reported positive experiences with specific employees who provided helpful and efficient service.

Accessibility Problems

Customers faced difficulties in reaching the post office by phone, with many complaints about calls going unanswered or being met with unhelpful responses.
  • MA
    Máyọ̀ A
    Aug 14, 2025
    1.0
    They really are some of the worst people that work here. USPS in general has trash employees.
  • MM
    MrGabby23453
    Apr 17, 2024
    1.0
    Very lazy employees that don’t want to work. Can never get anything done here. Save yourself the trip and find another usps location
  • NT
    nya tubbs
    Sep 8, 2021
    1.0
    Mail never gets delivered to me and packages are “attempted” to be delivered but I’m home all day so I know it’s a lie, can’t get anyone on the phone either
  • KC
    K C
    Jun 11, 2021
    1.0
    Limbo division. 1 week ago package arrived yet I see trucks coming in bypass the line . Their taxes must be worth more
  • SB
    Syleena Brown
    Jun 22, 2019
    1.0
    I honestly would give this location no stars! This post office is terrible! I REPEAT TERRIBLE!! They act so lost in there like why do you work there if you don’t know anything. Why is it only one person in there working by themselves, y’all know it gets busy in there!! Then the person you leave in there by themselves moves slow as hell. I shouldn’t have been waiting 40 mins in line, I left that locate without getting my package! And the next time y’all leave a note on my door make sure it say first attempt, stop lying and saying it’s the final attempt when you only been to my house once to deliver my package. You are suppose to come out more than once to attempt to deliver a package, Ive ordered stuff so many times and I should know!! This location needs better customer service!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.