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United States Postal Service

3.1
(36 reviews)

Business Details

301 N Juniata St, Havre De Grace, MD
21078, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 301 N Juniata St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
301 N Juniata St, Havre De Grace, MD
21078, United States

Hours

Reviews

3.1
36 reviews
5 stars
16
4 stars
3
3 stars
2
2 stars
0
1 star
15
  • AT
    Awet Tesfagergis
    Feb 3, 2026
    1.0
    I sent a letter a month ago and it still hasn’t arrived
  • RR
    Ruby
    Oct 8, 2025
    1.0
    On Monday October 6, at 8:36 am I went to the post office to inquire about the status of a mail box key that I purchased in September. I purchased the mailbox key September 17. I have yet to get a phone call from the post office telling me that I can go pick it up. Last week I called on Friday to inquire about the status, the associate who answered did not greet and was very rude. She was very short with me and didn’t try to inquire more about why I was calling. I was simply told that they didn’t have any request for the address that I had provided. They asked for my phone number and said they would call me back. They never called back. It will almost be a week and they still have not called back. Talk about customer service! So then on Monday, I went to the post office, Michelle was the associate who I asked about any information regarding my mailbox key she asked me for my address. I pulled my phone out to look for it and then Michelle very rudely asked” what you don’t know your address?” I explained to her that I recently moved to this new address so I wanted to make sure that I gave her the correct address. All she responded was “oh”. Is customer service not important for the post office? Are associates told that having good customer service is NOT a requirement? Is helping the customers who call not a priority? Is speaking kindly to customers who enter the facility not important? Is it okay to charge customers $40 for a mail box key and then loose the paper work or even better, NEVER submit for the mail box key to be changed??
  • JF
    Jessica Fox
    Aug 18, 2023
    1.0
    I’ve been waiting for my babies medicine and not once did the USPS notify me that they were returning it. I I had to find out via email from the company the medication was being dispensed from. I called and was told it would just be late now it’s not coming at all, thanks for nothing.
  • LV
    Leanna Victoria
    Aug 4, 2020
    1.0
    The post office carrier delivered my package to the wrong address and now i lost my package and i am so upset i had called and they said they can’t do anything and i lost money because of this but its their fault they put it in the wrong mailbox!! Unbelievable
  • LB
    Linda Bernsohn
    May 20, 2020
    5.0
    The employees at the Havre de Grace post office have been the best I have ever seen. They are very efficient, pleasant and professional. It is always an enjoyable experience

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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