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Visit your local Post Office™ at 301 N Juniata St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
301 N Juniata St, Havre De Grace, MD
21078, United States
Hours
Reviews
3.1
34 reviews
5 stars
15
4 stars
3
3 stars
2
2 stars0
1 star
14
- RRRubyOct 8, 20251.0On Monday October 6, at 8:36 am I went to the post office to inquire about the status of a mail box key that I purchased in September. I purchased the mailbox key September 17. I have yet to get a phone call from the post office telling me that I can go pick it up. Last week I called on Friday to inquire about the status, the associate who answered did not greet and was very rude. She was very short with me and didn’t try to inquire more about why I was calling. I was simply told that they didn’t have any request for the address that I had provided. They asked for my phone number and said they would call me back. They never called back. It will almost be a week and they still have not called back. Talk about customer service! So then on Monday, I went to the post office, Michelle was the associate who I asked about any information regarding my mailbox key she asked me for my address. I pulled my phone out to look for it and then Michelle very rudely asked” what you don’t know your address?” I explained to her that I recently moved to this new address so I wanted to make sure that I gave her the correct address. All she responded was “oh”. Is customer service not important for the post office? Are associates told that having good customer service is NOT a requirement? Is helping the customers who call not a priority? Is speaking kindly to customers who enter the facility not important? Is it okay to charge customers $40 for a mail box key and then loose the paper work or even better, NEVER submit for the mail box key to be changed??
- LVLeanna VictoriaAug 4, 20201.0The post office carrier delivered my package to the wrong address and now i lost my package and i am so upset i had called and they said they can’t do anything and i lost money because of this but its their fault they put it in the wrong mailbox!! Unbelievable
- LBLinda BernsohnMay 20, 20205.0The employees at the Havre de Grace post office have been the best I have ever seen. They are very efficient, pleasant and professional. It is always an enjoyable experience
- ILisrael lastApr 22, 20201.0They lost my mail with my credit card I lost my job because I have no getting to work I checked my email said my is at the post office there boss is no help people there are rude thanks worst usps
- LSLisa StewartJul 17, 20195.0Resolve the mail issue with the wrong address error and it was corrected right there from the postmaster
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 301 N Juniata St?
At this USPS location, you can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment scheduled through the online scheduler, although limited walk-in hours may be available at select locations.
What are the operating hours of this USPS location?
Monday through Friday, it is open from 8:30 AM to 5:00 PM; Saturday from 9:00 AM to 1:00 PM; and it is closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person with valid ID.
Is there 24/7 access to the PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but specific hours may vary. It's best to check with this Post Office for exact details.
What nearby places can I visit when coming to this USPS location?
You can visit the Havre de Grace Farmers Market for fresh produce or relax at Spa Bellezza. Additionally, the James R. Harris Stadium and STAR Centre music venue are close by for entertainment.
Are there local services nearby if I need vehicle repair while visiting the Post Office?
Yes, H and H Auto Body and Repair and East Coast Tire are nearby if you need auto body or tire services during your visit.
Can I plan a trip or tour in the area in conjunction with my visit to the USPS?
Panoramic View Vacations, a travel service and tour company near the Post Office, can assist you with travel planning before or after sending your mail.
How can I schedule a passport photo appointment at this USPS?
You can schedule an appointment for passport photos using the USPS online scheduler available via their official website or reservation URL.