United States Postal Service

2.4
88 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 7476 New Ridge Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7476 New Ridge Rd, Hanover, MD
21076, United States

Hours

Reviews

2.4
88 reviews
5 stars
23
4 stars
8
3 stars
2
2 stars
5
1 star
50
  • SH
    Sonya Howard
    Nov 7, 2025
    1.0
    Absolutely horrible customer service the girl that's working there today has no idea what's going on and looks like she hates her job
  • CH
    Caleb Ho
    Nov 5, 2025
    1.0
    Showed up at 4:15pm (place closes at 5pm). I was attempting to ship a box. The old lady at the counter told me (with tons of attitude) that their systems were hit or miss and to try another usps store, without even trying. She was actively helping others in line though so guessing she was just lazy and trying to get people to leave?
  • YC
    Youngmin Choi
    Oct 15, 2025
    5.0
    Quick service with no wait during Wednesday lunch.
  • CL
    Cadejia Lee
    Dec 17, 2018
    1.0
    The carrier that delivered to my house on 12/16/2018 needs to be fired!! I order from amazon ALOT. I came home yesterday and checked my emails and it said my packaged was hand delivered to a resident. My husband is deployed at the moment my son is 3 years old and then it’s MYSELF! I know damn well I didn’t receive a package from no one because I was not home. The mail carrier never entered my yard because I have a camera in the front of my house and I never seen anyone come into the yard. The mail carrier handed my package off to someone WITHOUT checking there ID and now 4 of my son Christmas gifts have been stolen because the mail carrier did not do their job appropriately !!!! I have been trying to call this post office all morning but the phone is disconnected!
  • AH
    Audra Hardy
    Aug 30, 2013
    5.0
    I am not sure how this post office a year ago when most of these reviews where published but I had a pleasant experience and will continue to use there services

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.