United States Postal Service

2.4
90 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7476 New Ridge Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7476 New Ridge Rd, Hanover, MD
21076, United States

Hours

Reviews

2.4
90 reviews
5 stars
24
4 stars
8
3 stars
2
2 stars
5
1 star
51
  • EM
    Eric Moret
    4 days ago
    5.0
    Super quick in & out. Teller was knowledgeable and helped me understand how some of the sorting machines worked to help me make the best service selection for my package. It's a small post office- has a decent number of PO boxes but limited supplies of you need to package your goods on site.
  • XX
    Xest
    Dec 29, 2025
    1.0
    Very disrespectful, impatient and rude women worst customer service.
  • SH
    Sonya Howard
    Nov 7, 2025
    1.0
    Absolutely horrible customer service the girl that's working there today has no idea what's going on and looks like she hates her job
  • CH
    Caleb Ho
    Nov 5, 2025
    1.0
    Showed up at 4:15pm (place closes at 5pm). I was attempting to ship a box. The old lady at the counter told me (with tons of attitude) that their systems were hit or miss and to try another usps store, without even trying. She was actively helping others in line though so guessing she was just lazy and trying to get people to leave?
  • YY
    Young
    Oct 15, 2025
    5.0
    Quick service with no wait during Wednesday lunch.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.