The UPS Store

3.9
177 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2190 in Hanover offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Ridgeview Plaza Off Route 175.

Details

  • DeliveryNot available

Location

The UPS Store
2657 Annapolis Rd, Hanover, MD
21076, United States

Hours

Reviews

3.9
177 reviews
5 stars
118
4 stars
12
3 stars
3
2 stars
5
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and going above and beyond to assist customers.

Efficiency

Many customers noted the quick and efficient service, often highlighting minimal wait times even during busy periods.

Mixed Experiences

While most reviews were positive, there were some complaints about rude staff and inconsistent service, particularly regarding notary services.

Store Cleanliness

Customers appreciated the cleanliness of the store, contributing to a pleasant shopping experience.

Staff Knowledge

Several reviews highlighted the staff's knowledge and professionalism, particularly in handling complex shipping needs.
  • MV
    Megs Vengala
    Nov 12, 2025
    5.0
    Amazing Service – UPS Store Hanover! I went in completely overwhelmed trying to renew my own Indian passport online — the website was a nightmare, and I just couldn’t get the photo requirements right. I almost cried, but Ed Taylor looked at me and said, “I got you covered.” He patiently checked the official guidelines, helped adjust the photo size in Photoshop, and made sure everything was perfect. I honestly had lost hope, but Ed went above and beyond to make it happen. Thanks to him, I was able to finish the online application and got saved from a huge delay. Ed Taylor, you are the man! Highly recommend the Hanover UPS Store for anyone who needs real help and genuine kindness. Also the rest of the store employees were able to help me in my previous visits.
  • PR
    Phil Rogers
    Nov 8, 2025
    5.0
    Jessica gave great service!
  • LS
    Leona Smith
    Nov 4, 2025
    5.0
    Adrain is my favorite cashier at store #2190 inHanover, MD. She is always upbeat, professional and willing to help. The best customer service! As a matter of fact, All the staff at this location are top notch.
  • DV
    Diana Villalva
    Sep 2, 2025
    5.0
    Second time I use this place, 10/10 recommend. Customer service is amazing. Ladies that helped me out today (9/2/25) were beyond helpful.
  • KL
    Kelvin Lyons
    Sep 2, 2025
    5.0
    UPS Associate Adrian, was very polite, respectful, knowledgeable. She provided a variety of options for the service I needed. The service see provided was off the chart, well beyond the rating of 10

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Hanover offer?

The UPS Store #2190 in Hanover offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.