Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier Service
The DHL Express Service Point at Hanover in Hanover offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
2.9
244 reviews
5 stars
102
4 stars
15
3 stars
6
2 stars
10
1 star
111
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unhelpful responses.
Delivery Issues
Many customers experienced problems with package delivery, including missed deliveries, incorrect address claims, and lack of communication regarding delivery status.
Positive Staff Experiences
Some customers praised specific employees for their helpfulness and professionalism, particularly mentioning staff like Arisa and Iyonna.
Mixed Reviews
While some customers had positive experiences, many others reported significant frustrations, indicating a lack of consistency in service quality.
High Costs
Several reviews mentioned that the service is perceived as expensive, with some customers feeling that the pricing does not reflect the quality of service received.
- JZJudith Josefina Rodriguez ZorrillaNov 3, 20255.0José y Arisa me ayudaron y apoyaron en mi gestión de una manera efectiva y agradable, estoy muy agradecida
- BHbimbo hillardOct 29, 20251.0This is the worst location with no manners. The front desk lady took about 30 minutes to answer the ring. She came out with no single apology or greetings.She said she does not give out her name. She is very rude with a non challant attitude and covering her head with no respect or single customer service. DHL express 1328 charwood road suite Hanover Md 21076. DHL you need to do better and send all your staff for customer service training.
- SASaira AmirOct 28, 20251.0Very rude front desk lady who was very unhelpful. Need to have better customer service and be respectful.
- CCCodySep 23, 20251.0Charged me a homeless man an additional 30$ for a package to get delivered after I already paid for cost of product and shipping. Was not Stated when I made the purchase Id pay for more and cost me time, money and a huge inconvenience in package arrival time Lady operator was nice lady. Just their business model needs work!!
- ABAngum BahSep 9, 20252.0Very wicked drive that had to deliver my parcel today he didn’t ever call me to let me know his coming or call me when he is at my door he just left a note that there’s no body at home of which I have been waiting for this parcel
Frequently Asked Questions About DHL Express Service Point Hanover
What are the address and contact details of DHL Express Service Point Hanover?
DHL Express Service Point Hanover is located at 1328 Charwood Rd, Hanover, MD 21076, US. You can contact them at +1 410-689-1810 or their main phone at +1 800-225-5345.
What are the operating hours of DHL Express Service Point Hanover?
The service point is open Monday through Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Does DHL Express Service Point Hanover offer international shipping services?
Yes, they offer international shipping services as well as next day shipping and delivery for personal or business needs.
What forms of payment are accepted at DHL Express Service Point Hanover?
They accept American Express, Apple Pay, Check, Discover, MasterCard, and Visa.
Is there wheelchair accessible entrance available at DHL Express Service Point Hanover?
Yes, the service point has a wheelchair accessible entrance.
Does DHL Express Service Point Hanover offer delivery services?
Yes, they provide delivery services as part of their pickup and delivery offerings.
Where can I find more information or promotions for DHL Express Service Point Hanover?
More information and DHL Promo Codes to save on shipments can be found on their store website: https://locations.us.express.dhl.com/md/hanover/1328-charwood-rd
What nearby places can I visit when going to DHL Express Service Point Hanover?
Nearby you can visit Charwood Deli for dining or check out Frank Parsons Co. for professional services.
Are there other logistics or cargo services near DHL Express Service Point Hanover?
Yes, there are other DHL Express ServicePoint locations nearby as well as Philadelphia Truck Lines, which offers freight and cargo services.
What businesses are close to DHL Express Service Point Hanover that offer technology and electronic services?
Nearby technology and electronics businesses include Braxton-Grant Technologies and FTK Group, which offer IT services and computer repair.