Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Hanover in Hanover offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
2.9
248 reviews
5 stars
103
4 stars
15
3 stars
6
2 stars
10
1 star
114
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Delivery Issues
Numerous customers reported significant problems with delivery, including missed deliveries, incorrect address claims, and packages being marked as delivered without proper attempts.
Mixed Experiences
While some customers had positive experiences with specific staff members and found the service efficient, many others expressed frustration with the overall reliability and communication of the service.
Long Wait Times
Several reviews mentioned long wait times both in-store and for customer service responses, leading to dissatisfaction among customers.
- OBOluwafunke Balogun5 days ago1.0The lady at the front desk is rude and slow!!! I am not the only one that has complained about the frustrated lady covering her head. Very stink attitude. And she was screaming and is religious. Like the other comments she didn’t give her name
- PSPedro SagastumeDec 30, 20251.0A mí me enviaron un pedido con esta compañía y muy mal servicio, lo llevaron a un lugar diferente, nunca me mandaron los detalles de donde lo habían dejado, me lo mandó la compañía donde yo había hecho el pedido donde lo habían dejado, pero esta compañía nunca me mandó ningún detalle muy mal servicio
- SMSteven MynesDec 17, 20251.0Not even competent enough to deliver express shipments to a business address during business hours. No other courier has a problem with this.
- WKWajeeh KhanNov 26, 20255.0The lady at the desk was very helpful and kind.
- BHbimbo hillardOct 29, 20251.0This is the worst location with no manners. The front desk lady took about 30 minutes to answer the ring. She came out with no single apology or greetings.She said she does not give out her name. She is very rude with a non challant attitude and covering her head with no respect or single customer service. DHL express 1328 charwood road suite Hanover Md 21076. DHL you need to do better and send all your staff for customer service training.
Frequently Asked Questions About DHL Express Service Point Hanover
What are the address and contact details of DHL Express Service Point Hanover?
DHL Express Service Point Hanover is located at 1328 Charwood Rd, Hanover, MD 21076, US. You can contact them at +1 410-689-1810 or their main phone at +1 800-225-5345.
What are the operating hours of DHL Express Service Point Hanover?
The service point is open Monday through Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Does DHL Express Service Point Hanover offer international shipping services?
Yes, they offer international shipping services as well as next day shipping and delivery for personal or business needs.
What forms of payment are accepted at DHL Express Service Point Hanover?
They accept American Express, Apple Pay, Check, Discover, MasterCard, and Visa.
Is there wheelchair accessible entrance available at DHL Express Service Point Hanover?
Yes, the service point has a wheelchair accessible entrance.
Does DHL Express Service Point Hanover offer delivery services?
Yes, they provide delivery services as part of their pickup and delivery offerings.
Where can I find more information or promotions for DHL Express Service Point Hanover?
More information and DHL Promo Codes to save on shipments can be found on their store website: https://locations.us.express.dhl.com/md/hanover/1328-charwood-rd
What nearby places can I visit when going to DHL Express Service Point Hanover?
Nearby you can visit Charwood Deli for dining or check out Frank Parsons Co. for professional services.
Are there other logistics or cargo services near DHL Express Service Point Hanover?
Yes, there are other DHL Express ServicePoint locations nearby as well as Philadelphia Truck Lines, which offers freight and cargo services.
What businesses are close to DHL Express Service Point Hanover that offer technology and electronic services?
Nearby technology and electronics businesses include Braxton-Grant Technologies and FTK Group, which offer IT services and computer repair.