The UPS Store

4.4
125 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7259 in Hagerstown offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hagerstown Gateway North Center Next To Mva & New Walmart, Off Sharpsburg Pike (I-70@ Exit 29 MD 65).

Details

  • DeliveryNot available

Location

The UPS Store
18348 Spark Drive, Hagerstown, MD
21740, United States

Hours

Reviews

4.4
125 reviews
5 stars
102
4 stars
3
3 stars
2
2 stars
5
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting employees like Chloe and Rhonda.

Efficiency

Several reviews noted quick service, especially for Amazon returns, with many customers reporting being in and out in under five minutes.

Mixed Experiences

While most feedback was positive, some customers reported poor service from specific employees, indicating inconsistency in customer experiences.

Pricing Concerns

A few customers expressed dissatisfaction with pricing, feeling that certain services were overpriced.

Store Environment

The store was generally described as clean and well-organized, contributing to a pleasant customer experience.
  • MA
    Mark Abdy
    5 days ago
    5.0
    Excellent, knowledgeable and quick service.
  • KA
    Kossi Adegnon
    6 days ago
    5.0
    Chloe has helped me multiple times. Always sharp and very friendly every single time. The whole team including the manager at this store is just awesome. Sherry is another big player on this team. They provide a world class customer service. They make my life easier every time I step foot in that store.
  • DD
    Don D
    Nov 20, 2025
    1.0
    Came in to get a mailbox at 4pm and 2 workers said they didn't know how to do it. They told me to come back at 8:30 am and the lady said she couldn't do it because it takes too long and she didn't have help to help the other customers 😑 I need this done so bad right now... I took off of work to come here when they told me to.
  • GF
    Gayle Faulconer
    Nov 17, 2025
    5.0
    I use this location alot and everyone in there is always helpful and friendly. They get me in and very quickly so that's a plus
  • RD
    Richard Dias
    Nov 13, 2025
    5.0
    Chloe was so professional to work with. Very helpful and understanding with all the printing and shipping I needed completed. Every company needs associates like her. Thank You!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7259 in Hagerstown offer?

The UPS Store #7259 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.