The UPS Store

4.4
126 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7259 in Hagerstown offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hagerstown Gateway North Center Next To Mva & New Walmart, Off Sharpsburg Pike (I-70@ Exit 29 MD 65).

Details

  • DeliveryNot available

Location

The UPS Store
18348 Spark Drive, Hagerstown, MD
21740, United States

Hours

Reviews

4.4
126 reviews
5 stars
102
4 stars
3
3 stars
2
2 stars
5
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Chloe and Rhonda.

Efficiency

Several reviews noted quick service and efficient handling of tasks, especially for returns and shipping.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences with specific employees and inconsistent service.

Pricing Concerns

A few customers expressed dissatisfaction with pricing, feeling that some services were overpriced.
  • LA
    Laura Alderton
    6 days ago
    1.0
    The staff does not care in the slightest. I had an employee take my sticker off of the printer for an Amazon return after she changed the tape roll. I politely asked for it back and explained that it would not allow me to print another one. She looked me in the eye, walked back behind the counter, threw the sticker away, and called for the next customer. I had to practically beg her to just pick it out of the trash can and hand it to me.
  • JD
    Jamie Dotson
    Jan 3, 2026
    5.0
    This UPS store is great. I used the Amazon self-return machine and did not realize one of my items was not scanned to return until about 2 weeks later. I had left the product in the bin and I thought no way would I be able to get it back to process the return. They actually have a bin to hold items for mistakes like this. I was able to retrieve the item and process the return. I could not be more thankful for this process. The staff is always friendly and helpful as well. The store is always clean.
  • KH
    Katelin Alfaro Hudak
    Dec 29, 2025
    5.0
    The store was very busy when I went in, but the line moved quickly. When it was my turn, Chloe helped me, and she was pleasant but also extremely efficient. I was impressed by her speed while still being kind.
  • MA
    Mark Abdy
    Dec 3, 2025
    5.0
    Excellent, knowledgeable and quick service.
  • KA
    Kossi Adegnon
    Dec 2, 2025
    5.0
    Chloe has helped me multiple times. Always sharp and very friendly every single time. The whole team including the manager at this store is just awesome. Sherry is another big player on this team. They provide a world class customer service. They make my life easier every time I step foot in that store.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7259 in Hagerstown offer?

The UPS Store #7259 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.