Staples

4.2
194 reviews
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Business Details

1631 Wesel Blvd, Hagerstown, MD
21740, United States
(301) 714-0370
https://stores.staples.com/md/hagerstown/1631-wesel-blvd
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About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Hagerstown, MD provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1631 Wesel Blvd, Hagerstown, MD
21740, United States

Hours

Reviews

4.2
194 reviews
5 stars
133
4 stars
24
3 stars
6
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unprofessional.

Product Availability

Customers appreciate the wide selection of products available, particularly in office supplies and printing services.

Store Cleanliness

The store is generally reported as clean and well-organized, contributing to a pleasant shopping experience.

Returns Process

The returns process, especially for Amazon items, has received negative feedback due to inconsistent service and employee attitudes.

Pricing Concerns

Some customers feel that prices are high, particularly for ink cartridges, and express dissatisfaction with changes to the rewards program.
  • SG
    S G
    3 days ago
    1.0
    Unfortunately, the young guy with glasses at the printing center came across as unprofessional and rude., I hope they can hire better-trained employees in the future.
  • DI
    Daniel Alvarez I
    Dec 29, 2025
    1.0
    On November 06, 2025 I did a return of two PC Cases to Amazon through this Store, I'm very upset with the store service because Amazon receive one of two cases, recently my credit card was charged by Amazon because they say never received the 2nd PC Case, these guys at front desk look like complete Jerk Geeks, if they can't do a good job they must be removed from this area.
  • JL
    Jan Lyons
    Dec 11, 2025
    5.0
    I own my own business and when I saw that Staples offers wrapping paper customized with my logo, I had to know more. The customer service desk clerk provided me with so much information and guided me on the Staples.com website. Wealth of information and I am so pleased with my shopping experience at Staples.
  • RJ
    Roy J
    Dec 7, 2025
    5.0
    Everything went great, they had what we were looking for
  • SB
    Sharon B
    Dec 6, 2025
    5.0
    I found a lovely selection of nice quality Christmas Cards at Staples
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Frequently Asked Questions About Staples

What services does Staples in Hagerstown, MD offer?

Staples provides printing, shipping, technology, travel, and recycling services, including passport photos, Amazon returns and pickup, and direct mail design.

What are the store hours for Staples in Hagerstown?

Staples is open Monday through Friday from 9 AM to 8 PM, Saturdays from 9 AM to 6 PM, and Sundays from 10 AM to 18 PM.