Business Details
About
Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Hagerstown, MD when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
2.8
310 reviews
5 stars
114
4 stars
24
3 stars
14
2 stars
11
1 star
147
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays, misdeliveries, and failure to deliver packages as scheduled.
Customer Service
Many reviews highlighted poor customer service, including difficulty reaching representatives and unhelpful automated systems.
Staff Performance
Some delivery drivers received praise for their professionalism and helpfulness, while others were criticized for not following delivery instructions.
Facility Problems
The Hagerstown location received consistent complaints about mishandling packages and poor operational management.
Mixed Experiences
While some customers had positive interactions with staff, the overall sentiment leaned heavily towards dissatisfaction with the service.
- JLJeff Larson3 days ago2.0Easily the worst delivery service in town. More than any other, they do the no-knock sticker or my personal favorite, kicking your box end over end down their truck to drop it off to you. Absolutely avoid this place if you have to. I give it two stars because it's cheap, but not cheap enough if you care about what you're getting. And definitely don't pay for the speedy delivery because again, they will not knock. They will not attempt to deliver your package. What they will do, is try to convince you to drive out of your way so they can complete the delivery with minimal effort. Most reviews I write are good, but I honestly don't have anything good to say about this location. That being said, don't confuse it with the freight, the FedEx freight is on point. But it's also a different company.
- DHDiane HoeyJan 3, 20261.0Refused a package, And now I have to sit around on a weekend till after2pm because they are redelivering it. WHY?!
- KHKatrina HughesDec 26, 20251.0How about they put a hold on site on my package for my sons Christmas. His ps5. It's the day after now and I still haven't got it and it won't even let me speak to a representative. Worst delivery service I've ever had. God know how long it will take to fix this. NO REASON. Just hold it indefinitely I guess
- ABAllen ButtonDec 6, 20251.0My package was supposed to arrive on Friday, but they rescheduled it for today, Saturday. The driver had my package with him all day here in Hagerstown and simply didn't deliver it. I just left it for Monday, when I urgently needed this package for tomorrow, Sunday. Now I see why this warehouse has such bad reviews. Terrible experience, I need this urgently for tomorrow, I’m very frustrated, please whoever see this don’t use FedEx in Hagerstown, Michael should be arrive today and they just lie, very frustrated this FedEx location it’s a shame
- GGGaio GonzalezDec 3, 20255.0**Commendation of Appreciation for Exceptional Service** We would like to extend our heartfelt commendation to **Todd**, our FedEx delivery driver, for his outstanding service earlier today. At noon, he delivered our packages with remarkable courtesy, professionalism, and genuine helpfulness. Not only did he handle our delivery with great care, but he also went above and beyond—assisting with a package that was to Emmitsburg, ensuring everything was safely and properly received. In a world where true kindness and dedication can easily go unnoticed, Todd’s attentiveness and exemplary work ethic shine brightly. We offer our **highest praise** and sincere gratitude for his exceptional service and for going beyond the call of duty. Thank you, Todd, for your integrity, generosity of spirit, and outstanding commitment to your work. You made a real difference today.
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Hagerstown, MD offer?
FedEx Ship Center offers packing supplies, boxes, and a variety of shipping services including FedEx Express, Ground, Freight, Priority Overnight, Standard Overnight, 2Day, Economy Saver, and International shipping.
What are the operating hours of FedEx Ship Center in Hagerstown?
The FedEx Ship Center is open Monday to Friday from 9:00 AM to 7:15 PM, Saturday from 10:00 AM to 3:15 PM, and is closed on Sundays.
Where is the FedEx Ship Center located in Hagerstown?
The FedEx Ship Center is located at 1409 Oakmont Dr, Hagerstown, MD 21740.
What payment options are accepted at FedEx Ship Center in Hagerstown?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I track or schedule shipments for FedEx Ship Center in Hagerstown?
You can use the FedEx mobile app available on iOS and Android, or visit their website to schedule deliveries, hold shipments for pickup, or track packages.
What brands of FedEx services are available at the Hagerstown Ship Center?
The Hagerstown FedEx Ship Center offers FedEx Express, FedEx Ground, and FedEx Freight services.
Are there any nearby places where I can drop off FedEx shipments other than the Ship Center?
Yes, there is a FedEx Drop Box nearby where you can drop off shipments conveniently.
What other shipping services are located near FedEx Ship Center in Hagerstown?
Nearby, you can find a UPS Drop Box and a UPS Customer Center, providing alternate shipping and pickup options.
Are there dining options near FedEx Ship Center for customers waiting for their shipments?
Yes, nearby dining spots include Oak Ridge Family Restaurant, Fratelli Italian Pizzeria & Grill, Turtles Subs Etc, and Washington Chicken.
What is a recommended benefit of creating a FedEx account according to the Hagerstown Ship Center?
Creating a free FedEx account provides shipping discounts and access to FedEx Delivery Manager services for scheduling deliveries.