United States Postal Service

Reviews

• NW

  Nethania Walker

  Nov 17, 2025
  1.0
  Cancelled my passport application appointment without notifying me in advance. Found out it was cancelled once I got there with no explanation.
• SC

  Shannon Clifton

  Oct 21, 2025
  1.0
  I can't even give this post office 1 star. They are have the absolute worst. One guy at the counter spoke to me like I was illiterate when I asked him about the return process. 99% sure a different male employer stole my package from in front of my door while delivering packages to another person in my apartment complex. Thankfully I was refunded my money. I had a camera that captured him, being the only one who ever entered, when nobody else was in the building at that time and it had only been delivered 10 minutes prior to him entering the building and leaving with a box. I recently had a package delivered, come to find out it was delivered to the wrong address. I've tried calling the post office multiple times and nobody will answer. Now the phone is off the hook. I work crazy hour's so it's hard to get in there before they close so this is the only option I have at the moment. These people are responsible for important documents and packages. We bust out butts working to get these thing's for ourselves and others. I pray to God you get yours. Karma is real. This particular post office though, the one on Liberty Rd, needs to clean up their employees. There has only been 2 women that work there that treated me like a human being and were respectful. This world has gone to complete ish with humanity.
• PO

  Pamela O

  Sep 3, 2025
  1.0
  The lady with the locks is so rude! Shes such a snub, the least you can do is reply letting one know you will respond later instead of just ignoring and making one look like a fool by repeating a question under the assumption that one wasn’t heard. Secondly the location looks very run down.
• TF

  Tiara Fowlkes

  Aug 30, 2025
  1.0
  Quite literally the worst post office I’ve ever had to deal with in Maryland. I can never get my packages on time. It’s either the employees falsifying their records saying I requested to pick the packages up, or they put them in my complex’s drop box & “forgetfully” provide me with a key to access the items. I had to pay for a mailbox key and after today I have to elect to send my packages to a family members instead just so I can receive them on time. I have consistently had issues since I moved in this area and at this point it feels as if I’m being targeted. Update: I received my package and the box was open.
• AD

  Aceius Dartan

  Aug 18, 2025
  1.0
  If any government employee in our country gets paid too much and receives too many benefits for doing nothing, it is every Postal Service employee without a shadow of a doubt. Either they are understaffed, incapable of doing the job they are trained to do, or in the case of this particular location, they are blasting trashy music in the back and doing nothing at ALL to attend to the line that is backed up all the way through the building. In fact, I'm not even confident that anyone was on shift today, seeing as I waited in line for 15 minutes and did not see an employee once. The customers in front of us had clearly been waiting for an unreasonable period of time, and the majority of those in line with us LEFT AND RETURNED TO THEIR CARS due to the sheer lack of WORK being completed at this location. There is a twenty minute parking limit at this location, meaning that employees are obligated to work efficiently and effectively, and they simply will not.

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