Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 7600 Ora Glen Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.7
152 reviews
5 stars
50
4 stars
12
3 stars
3
2 stars
9
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and dismissive behavior from staff, particularly from an older male employee, leading to a negative customer experience.
Efficiency
Customers reported long wait times and slow service, often with only one employee working during busy hours, causing frustration.
Mixed Experiences
While many customers had negative interactions, some praised specific employees for their helpfulness and professionalism, indicating inconsistency in service quality.
Package Handling
There were multiple complaints about lost or mishandled packages, with customers expressing dissatisfaction over the lack of accountability and resolution.
Management Issues
Several reviews pointed to poor management and lack of training for staff, contributing to the overall negative atmosphere and service quality.
- SMSean MalloyOct 18, 20251.0Woman at the deak refused to sell me a label for a box i was trying to ship. Insisted I write out the label myself on the box? Very bizarre
- JJJuanice JohnsonOct 17, 20255.0Thank you to Lisa At the front desk Someone took the key home so the front area is closed and she's working at the small desk with lots of costumers with perfect patients!! Bless her heart cause I didnt know what to do and she handled it perfectly 👌 ❤️ 🙌
- DGDebie Aguilar GarciaSep 16, 20251.0Would give it -100 stars if I could. I walked up to the counter after not being called on after minutes standing there despite being the only person at the post office and having this clerk not have anyone she was helping. I walked up and greeted the clerk (#10 per my receipt) with a hello and did not get a greeting. I waited and she then said hello and I proceeded to speak and she rudely said “I SAID HELLO” and I was taken aback. I told her I had greeted her as well at the beginning and if she not heard me. Silence. The other clerk next to her was starting to laughing and smirk. She then proceeded to just sit there with her arms crossed and didn’t say a word. I answered yes to the prompt of being treated good because she was starring at the screen. I only looked at the screen because she was starring at it. Didn’t instruct me to it at all. Then she asked me if I wanted a receipt and tossed it at me. She then greeted the other customer behind me nicely. If you don’t want to work there, THEN DON’T!!!
- MMMillyAug 29, 20251.0Horrible customer service. Went there to drop off a package since I was nearby at the Safeway, This tall grey haired man was the only person there. He spent way too much time yapping and telling stories to the customer at the counter and kept announcing that his coworker hadn't returned from lunch and he was doing the best he could talking and trying to type one key every 3 seconds. Guy standing in front of me gets into with him regarding a delayed key replacement process and the this guy threatenes to call the police on him unless he moved out the line. Then I'm next, I had everything printed and boxed, labels in hand and he rudely tells me I need to purchase a whole roll of my own tape for $4...(only needed a strip) told me to step out of line buy the tape and get back in line. Definitely not the level of service I get from College Park or Riverdale locations....I just took my package to the Riverdale where they have a better attitudes....and help with tape.
- MAMs AAug 25, 20251.0This Post Office is the absolute worst. I do not understand how this organization can lose your packages, confess to losing packages and still not be held responsible for their actions. If private corporations are held to a standard, why not USPS? When asked for a number to escalate the situation, since the people working at this location seem to be at the lowest tier, they give you a fake phone number. The people that work here are rude beyond belief. Every single one of them.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 7600 Ora Glen Dr?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online, though limited walk-in passport hours are offered at select locations.
What are the operating hours of this Post Office?
Monday through Friday, 9:00 AM to 5:00 PM; Saturday, 9:00 AM to 12:00 PM; closed Sundays.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person with two valid IDs and a completed application; online reservations are available at the USPS website.
Are PO Boxes accessible after regular lobby hours?
Most locations offer 24/7 lobby access to PO Boxes, but hours may vary by location; check with this Post Office for details.
What nearby facilities might I visit before or after going to the Post Office?
You can visit QuickFeet Soccer for Kids for sports activities or check out East Pearl Asian Bistro for dining near the Post Office.
Are there any nearby financial services near the United States Postal Service at this location?
Yes, Bank of America and Western Union are nearby for banking and money transfer services respectively.
Where can I find medical services close to the Post Office at 7600 Ora Glen Dr?
Nearby medical facilities include Quest Diagnostics, Washington Open MRI, Greenbelt Office, and Greenbelt Family Dental Group.
How can customers use public transportation or landmarks near the Post Office?
Customers can use the nearby US Post Office and United States Postal Service landmarks for orientation or combine visits with local services nearby.