The UPS Store

4.2
123 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4431 in Greenbelt offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Nasa Between Good Jerry And America's Best Wings.

Details

  • DeliveryNot available

Location

The UPS Store
8843 Greenbelt Rd, Greenbelt, MD
20770, United States

Hours

Reviews

4.2
123 reviews
5 stars
95
4 stars
5
3 stars
1
2 stars
1
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, professional, and efficient service provided by the staff, highlighting their willingness to help and attentiveness.

Efficiency

Numerous reviews noted the quick service and minimal wait times, with many customers appreciating the fast processing of their shipping and printing needs.

Inconsistency

Some customers reported inconsistent experiences, particularly regarding notary services and package handling, with a few mentioning rude or unhelpful staff.

Location Convenience

The store's convenient location and extended hours were frequently mentioned as positive aspects, making it a preferred choice for many customers.
  • AG
    Adiam Gebrehiwot
    Jan 5, 2026
    3.0
    I went in to ship an item on 1/4 but I needed to print the return label. I expected a cost to print the label but $3 for a sheet of paper is frankly ridiculous. When I first walked in, a taller light skinned man at the desk said he could help me. I walked up and said “Hi. How are you?” and he didn’t answer. Weird. So I moved on and told him what I was there for. He told me to email my label so they can print it. Ok. I go to send the email from my phone and he walks away and starts doing other tasks. I’m thinking maybe he is just giving it a minute or two for the email to come through and he’ll print the paper and come back but he never returns to finish helping me. After a few minutes, the younger (maybe Hispanic?) guy who had been helping other customers asked me if everything was ok and I told him I emailed the label to be printed out so he apologized for the wait and he finished my transaction. He was very sweet and his customer service was great. Not sure what was up with the first guy.
  • DD
    Dawn
    Jan 3, 2026
    5.0
    I’m at this Greenbelt location often. I always get friendly and fast service with a smile! Best store
  • LB
    L B
    Dec 29, 2025
    5.0
    Great employees—always pleasant and efficient!! I don’t ever remember walking in and not being acknowledged, either with a kind word or a friendly smile. Even when the place is busy you feel like you’re just as important as the person that they’re working with directly. They appreciate the fact that you’re there because you have other options available to you.
  • LC
    Lou Charlie
    Dec 18, 2025
    5.0
    I’ve had consistently positive experiences with UPS, and I genuinely appreciate the level of professionalism and reliability they provide. From shipping packages to receiving important deliveries, UPS has always been dependable and efficient. Packages arrive on time and in good condition, and the tracking system is accurate and easy to use. I like how detailed the updates are—it gives peace of mind knowing exactly where a shipment is and when it will arrive. Whether it’s a small package or something more important, UPS handles it with care. The delivery drivers deserve special recognition. They are courteous, respectful, and hardworking, even in bad weather or during busy seasons. You can tell they take pride in their work. Customer service has also been helpful whenever I had questions, and they handled everything professionally. Overall, UPS is a company I trust. Their consistency, organization, and commitment to service really stand out. I would definitely recommend UPS to anyone looking for a reliable shipping and delivery service.
  • JL
    Jacob Lavigne
    Nov 20, 2025
    1.0
    Drove 30 minutes to this store, refused to print with my flash drive. Wasted my time, couldn’t make accommodations.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular operating hours of The UPS Store in Greenbelt?

The UPS Store is open Monday to Friday from 8:00 AM to 7:00 PM, and on weekends from 9:00 AM to 3:00 PM.