United States Postal Service

2.8
24 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 7003 Glenn Dale Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7003 Glenn Dale Rd, Glenn Dale, MD
20769, United States

Hours

Reviews

2.8
24 reviews
5 stars
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1 star
11
  • NL
    Novlet Lyn
    Apr 6, 2022
    1.0
    Today, I received the worst possible service from the Glenn Dale Post Office, where I was yelled at, disrespected, and humiliated. I stopped by at approximately 3:15 pm; there were already 2 people in the central area, so I opened the door, poked my head in, and inquired whether they were still observing the 2 people in the central area rule. The postal clerk name CHUNG interrupted and YELLED, "get out, you are not to be in here, get out." I was shocked that people with this behavior are on the frontline in a professional/government entity. Another coworker, Jennifer apologized for my experience and one of the other customers commented on CHUNG'S disrespectful behavior. Such behavior is unacceptable and should not be allowed from customers or staff. Please address this urgently so that NO other customer will endure such rudeness and disrespect.
  • BB
    Beach Bum
    Jul 7, 2021
    1.0
    If I could give zero for customer service, I would. It was not only dingy -looking, the lady postal worker on duty 7/6/2021 was rude and totally not helpful to someone who was new to postal services. She'd interrupt and snap at the customer's clarificatory questions! Lady, get another job where you aren't dealing with customers!
  • RM
    Robert Marshall
    Aug 1, 2020
    5.0
    Needed to mail a letter, and while parking is limited, the staff here are excellent. Interior space is limited, but line moved fast. One major plus is that unlike the larger post office down the street, you can buy stamps here.
  • SS
    shaewitdapinklocs
    May 30, 2018
    5.0
    Its a great place i love it but one lady always have a bad attitude
  • SR
    Susan Reynolds
    Aug 13, 2017
    5.0
    This is one of my favorite PO locations. Workers are always very nice here. I usually just drop off prepaid parcels ... but I live in Lanham and I go out of my way to avoid the Lanham branch.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.