The UPS Store

Reviews

• AR

  Alicia Rojas

  1 day ago
  5.0
  The boys at my local UPS store are super helpful, they are always cordial and friendly and returning stuff is so easy with them. They customer service in this store is just exceptional
• DC

  Donna Carson

  Apr 17, 2026
  5.0
  I have visited UPS store in Glen Burnie on several occasions and each visit I am pleased with the outcome. The workers are very professional and fast when it comes to waiting on customers. If they don't provide a service that you want they will explain it in a professional and friendly manner.
• KC

  Kyle Carpenter

  Apr 2, 2026
  5.0
  I frequent this store on a regular basis. Matt is one of the most professional employees I have come across. He is polite, focused, and knowledgeable. I always feel confident that he will take care of what I need help with. The store as a whole is fantastic. I will never hesitate to go out of my way to use this store!
• CH

  Chris Holland

  Apr 2, 2026
  1.0
  I frequent a lot of UPS stores for shipping and other business services while traveling for work. I’ve used this location dozens of times over the last 5 years as it is convenient to my office when I’m In town, but I won’t any longer. Aside from the Asian gentleman that I believe is the owner of this location, the rest of the staff has zero customer service skills. Particularly the tall, blank stare, monotone voice kid that is always there, does notary work, and appears to be the “second in charge”. He may be the most worthless UPS store employee I’ve ever encountered. It’s worth the extra drive to go to one of the other nearby locations to have quality customer service.
• CC

  CC

  Mar 11, 2026
  4.0
  There was no line dropped off my packages got my receipt. Nobody was overly friendly, but I always use this location again.

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