Location.com logo
Brand Certified

United States Postal Service

2.3
(237 reviews)

Business Details

7596 Ritchie Hwy, Glen Burnie, MD
21061, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7596 Ritchie Hwy! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
7596 Ritchie Hwy, Glen Burnie, MD
21061, United States

Hours

Reviews

2.3
237 reviews
5 stars
61
4 stars
16
3 stars
8
2 stars
8
1 star
144

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, many reported unprofessional behavior and rudeness from employees.

Package Issues

Numerous complaints about lost, misdelivered, or damaged packages were noted, with customers expressing frustration over the lack of accountability.

Efficiency

Customers experienced long wait times and inconsistent service, with some noting quick service during busy periods, but many reported ongoing issues with delivery and package tracking.

Communication

Many customers struggled to reach the post office by phone, often facing long wait times or no response at all.
  • JJ
    Jennifer
    Feb 17, 2026
    1.0
    About 2 weeks ago, the red dyed curly headed lady called me stupid from afar for asking another 3 copies of DS-11 forms. There was no need of profanity just for asking more COPIES when we noticed we made a mistake on our application (s).
  • OC
    Olivia Clark
    Feb 14, 2026
    1.0
    This is the worst customer service I have ever seen. The epitome of "Oh well"
  • DM
    Dawon Min
    Feb 4, 2026
    1.0
    These people really hate their job and it shows
  • AJ
    Aaron Scott Jr
    Jan 27, 2026
    1.0
    They are very disrespectful I call and had a question she acted like she had a attitude than hung up on me
  • GB
    Genn Bee
    Jan 15, 2026
    5.0
    Shanay, one of the mail clerks working the morning shift, on Thursday 1/15/2026 was so gentle & pleasant. Kindness is pivotal, you never know who you are coming across. Thank you.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others