Brand Certified
United States Postal Service
2.2(331 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
12774 Wisteria Dr, Germantown, MD
20874, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 12774 Wisteria Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
331 reviews
5 stars
72
4 stars
15
3 stars
18
2 stars
12
1 star
214
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some employees praised for their helpfulness while others are described as rude and unprofessional.
Delivery Issues
Numerous complaints about delivery problems, including packages marked as delivered but not received, and poor handling of mail.
Efficiency
Customers reported long wait times and inefficient service, particularly during busy periods, leading to frustration.
Positive Staff Experiences
Several reviews highlight specific employees who provided excellent service, indicating that there are capable staff members despite overall dissatisfaction.
- SOSara Oh2 days ago1.0today i had experienced racial discrimination from delivery man. i immediately reported to USPS customer service. they need to educate employees about seriousness of racial discrimination. delivery man asked me if i am chinese. i said i am not chinese, then he laugh and asked me again if i speak chinese . i got so upset after this man act like that. this behavior is 100% consider as racial discrimination. so i had to report to USPS. just in case i saved our house video cam.
- RCRobo CopNov 6, 20251.0Zero stars mailman comes to my house in his street clothes and left my light weight package outside on the porch sidewalk and not by the front door. He's too lazy too toss it over the the pet gate. And he was talking on his cell phone with the speakerphone too an insurance customer service. And he park his car with the trunk open facing the wrong way.
- SLSabrina LainezOct 8, 20255.0Came on a Wed mid morning so a bit busy, however wonderful experience! I had the sweetest front desk Jeannine that helped me explore my options for priority shipping for a envelope and helped me pick the best one for me. Quick in and out and easy ! Definitely recommend !
- ZTZion ThomasOct 7, 20255.0I went to mail a package international and Anessa was very helpful, she had a beautiful smile and knowledge on how I should send my items. Thank you very much Anessa, this is my post office and it's always nice to see Anessa, the others there not so nice.
- SGSamantha GartnerSep 22, 20255.0David is the best employee there, extremely hardworking and treats all his customers with care + goes the extra mile.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 12774 Wisteria Dr offer?
This Post Office provides mail and package sending, money orders, PO boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, you can submit your first-time U.S. passport application and generally have your passport photo taken here with an appointment.
Do I need to schedule an appointment for passport services at this Post Office?
Most Post Offices require scheduling a passport appointment online due to set hours, though some limited walk-in hours may be available.
What are the operating hours for the USPS at 12774 Wisteria Dr?
The Post Office is open Monday to Friday from 9 AM to 5 PM, Saturdays from 9 AM to 1 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online quickly and securely or apply in person by bringing two valid IDs and completing the application form.
Are PO Boxes accessible after regular business hours?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary, so check with this Post Office for specific details.
How does nearby Fur Fins and Feathers relate to my visit to this Post Office?
If you visit Fur Fins and Feathers for pet services nearby, you can conveniently combine errands by stopping at the Post Office for mailing or passport services.
What can I do near the Post Office at 12774 Wisteria Dr after mailing packages?
You might enjoy stopping by Sweeter Than Me bakery and candy store for treats or visiting Heartfelt Moments for arts and entertainment near the Post Office.
Are there any other Post Offices near this location?
Yes, multiple nearby Post Offices including Post Office 20874 and US Post Office are close by if you need alternate locations for postal services.
How can nearby services like Real Estate Service Systems or The Legacy Dream Luxury Company be useful when visiting this Post Office?
After handling mailing needs, you might visit Real Estate Service Systems for housing needs or The Legacy Dream Luxury Company for beauty and spa services nearby.
Brand Certified Facts from United States Postal Service
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