Brand Certified
The UPS Store
4.8(153 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
21030 Frederick Road, Germantown, MD
20876, United States
Certified by The UPS Store • Mar 01, 2026
(301) 235-9888
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/md/germantown/21030-frederick-road
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7301 in Germantown offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Milestone Shopping Center.
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.8
153 reviews
5 stars
142
4 stars2
3 stars0
2 stars2
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and professional, providing excellent customer service.
Efficiency
Customers frequently mention quick and efficient service, with many noting minimal wait times.
Pricing Concerns
Some customers expressed dissatisfaction with pricing for certain services, feeling they were overcharged compared to competitors.
Cleanliness
The store is noted for being clean and well-maintained, contributing to a positive customer experience.
Service Variety
The store offers a wide range of services, including shipping, notary, and printing, which customers appreciate.
- AAAnonymous6 days ago5.0The store is very clean and the employees are very nice!
- RMRosy Martinez6 days ago5.0Great service, love the employees, the owner of the store is very dedicated.
- A1Ashley.G 101Feb 26, 20265.0Came in for a drop-off today and was in and out in no time. Super quick and efficient service!
- MRMeghana RajaFeb 25, 20265.0Every time I come in, I get prompt and friendly service. Even when there is a long line, things move quickly and efficiently. I highly recommend this location for all your needs.
- LLLeo LionetFeb 21, 20261.0The management here needs a wake up call. I have 2 laptops worth thousands of dollars sent by my company. The website says it got delivered to the access point. When I tried picking up, they were not there. Apparently, the driver for some reason decided to take them to another ride with other packages and I am supposed to go back on Monday. Terrible logistic, waste of time and gas, I am getting behind on my projects. Absolutely horrible. Will never use UPS for delivery again.
Frequently Asked Questions About The UPS Store
Are you open on Sundays?
Yes, we are normally open from 10:00 a.m. - 3:00 p.m on Sunday. Visit us in Germantown, MD at 21030 Frederick Road Ste G.
Where are you located?
We are located in the Milestone Shopping Center next to the Hall Mark and Verizon store in Germantown, MD.
Will you pack and ship our items in the store?
Yes,. We are certified packing experts and can pack your items so that they arrive intact. We also offer the Pack & Ship Guarantee for extra peace of mind. See associate for details.
Can you ship larger than normal items?
Yes. We provide freight service for large items. Visit us in Germantown, MD at 21030 Frederick Road Ste G.
Do you provide document shredding services?
Yes, we can accept documents to be shredded and offer shredding specials throughout the year. Visit us in Germantown, MD at 21030 Frederick Road Ste G.
Can I make copies at your store?
Yes, we provide black and white as well as color copies. Visit us in Germantown, MD at 21030 Frederick Road Ste G.
Do you print business cards, banners and other items?
Yes, we can print just about anything you need. We can create banners of of any type or size as well as business cards. Visit us in Germantown, MD at 21030 Frederick Road Ste G.
Can you notarize documents?
Yes, we offer notary services. Visit us in Germantown, MD at 21030 Frederick Road Ste G.
Do you provide mailbox services?
Yes, we have small, medium and large size boxes with 24-hour access. You can go month to month or sign up for a year. If you sign up for a year you get an additional 3 months for free. Visit us in Germantown, MD at 21030 Frederick Road Ste G.
Do you provide faxing and scanning?
Yes, we can fax and scan all of your items. Visit us in Germantown, MD at 21030 Frederick Road Ste G.
Do you take passport photos?
Yes, we can take your 2x2 passport photo here at the store. Visit us in Germantown, MD at 21030 Frederick Road Ste G.
I have a small business and would like to do a mass form of advertising, what do you provide?
We provide a direct mailing service that can blanket the entire area. Visit us in Germantown, MD at 21030 Frederick Road Ste G.
Brand Certified Facts from The UPS Store
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