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FedEx Office Print & Ship Center located at 19704 Germantown Rd
Brand Certified

FedEx Office Print & Ship Center

4.5
(564 reviews)

Business Details

19704 Germantown Rd, Germantown, MD
20874, United States
(301) 515-8355
https://local.fedex.com/en-us/md/germantown/office-0866

About

Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport OfficeFedEx Office
FedEx Office in Germantown, MD provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.

Location

FedEx Office Print & Ship Center
19704 Germantown Rd, Germantown, MD
20874, United States

Hours

Reviews

4.5
564 reviews
5 stars
473
4 stars
22
3 stars
7
2 stars
11
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees received praise for being helpful and courteous, while others were described as rude and unprofessional.

Efficiency

Customers frequently reported long wait times and inefficiencies, with many expressing frustration over slow service and understaffing.

Printing Quality

Several reviews highlighted issues with printing quality and service, including mistakes and poor handling of print jobs.

Convenience

The location is noted for its convenience and variety of services, although the self-service options sometimes do not meet customer expectations.
  • NB
    Nathan Blankenship
    Jan 31, 2026
    1.0
    Whenever I asked about insurance, I was told that they don't do insurance here.But they do declared value. When it came to me asking questions about declared value and how it works, they were not able to explain any of that to me because they didn't know. There were two people trying to get me on to customer service to ask them how it works. I have already lost any trust in ever sending anything expensive through fedex. If customers have questions about declared value, your employees should know everything about it.And I shouldn't have to get to customer service for them to explain.
  • RC
    Robo Cop
    Jan 19, 2026
    1.0
    FED EX driver parked his truck on the middle of the street to deliver a package. It was parked for 45 seconds. Zero Stars.
  • AM
    AADI “Aaditya Malathy”
    Dec 30, 2025
    1.0
    AI customer care is very poor
  • AC
    Anthony P. Mc Clurg
    Oct 23, 2025
    5.0
    Very convenient FedEx location with a variety of services
  • SP
    Sharon Petronio
    Oct 6, 2025
    5.0
    Very helpful and courteous. Appreciated that!

Frequently Asked Questions About FedEx Office Print & Ship Center

What services does FedEx Office Print & Ship Center in Germantown offer?

They provide printing, shipping, copying, digital printing, fax services, passport photos, computer rental, and more.

What are the operating hours of FedEx Office Print & Ship Center?

Monday to Friday 8AM-8PM, Saturday 9AM-6PM, and Sunday 12PM-6PM.

Brand Certified Facts from FedEx Office Print & Ship Center

This information is certified by FedEx Office Print & Ship Center and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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