United States Postal Service

3.1
115 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 16501 Shady Grove Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
16501 Shady Grove Rd, Gaithersburg, MD
20898, United States

Hours

Reviews

3.1
115 reviews
5 stars
49
4 stars
11
3 stars
3
2 stars
4
1 star
48
  • IM
    Inspired Mindz
    4 days ago
    2.0
    Asian lady is one of the worst postal helpers I’ve ever experienced, she is terrible
  • VJ
    Vanne Josselyn
    Nov 21, 2025
    1.0
    I asked a simple question and the lady was very offensive
  • SS
    S S
    Oct 8, 2025
    5.0
    My favorite post office. I’m always in and out and they are always fully staffed.
  • PT
    Piyassa Trucking
    Sep 16, 2025
    1.0
    “I deliver dropshipments to the Gaithersburg Post Office two to three times a week, and unfortunately, it’s consistently disappointing. Compared to other post offices across the U.S., the staff here are often unhelpful and inefficient. It’s especially frustrating since this is my hometown post office, and I really expect better service.
  • AA
    Anonymous Anonymous
    Sep 12, 2025
    5.0
    Amazing staff and fast service. I always come to this location because it’s my favorite post office!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.