Brand Certified
The UPS Store
3.4(125 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
325 Ellington Blvd, Gaithersburg, MD
20878, United States
Certified by The UPS Store • Mar 01, 2026
(301) 963-1880
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/md/gaithersburg/325-ellington-blvd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6641 in Gaithersburg offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.4
125 reviews
5 stars
67
4 stars
8
3 stars
3
2 stars
5
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, citing rude and unhelpful staff, particularly after a change in management.
Cleanliness and Organization
Some reviews praised the store for being clean and organized, while others noted issues with staff not being able to assist properly.
Timeliness
Numerous customers expressed frustration with the store's inconsistent opening hours and delays in service.
Staff Attitude
Feedback highlighted a mix of friendly and helpful staff, but also noted several instances of rude behavior and lack of professionalism.
- JWJackson WeldonJan 19, 20261.0Absolutely horrible experience. Used to be a nice place but now the workers don't care and treat you like you are nothing. Hope they close this branch down permanently
- ODOzanBurak DoganayDec 14, 20252.0New guys are very slow.
- BTBobby TaheriDec 13, 20255.0Great experience! Thank you
- AAArashDec 3, 20252.0Closed during work hours without any signs or explanation.
- WWwagwagwagOct 17, 20251.0Just left (between 4pm-5pm EST) this store #6641 and had the ABSOLUTE WORST EXPERIENCE WITH THE NOTARY GUY WHO WASN'T WEARING HIS NAME TAG NOR WOULD HE GIVE ME HIS NAME. HE WIPED HIS DRIPPING NOSE WITH HIS BARE HAND WHEN I WAS ABOUT TO HAND HIM MY I.D. and I paused. I WAS RELUCTANT TO HAND OVER MY ID AND TOLD HIM WHY AND IMMEDIATELY HE REFUSED SERVICE AND LITERALLY TURNED HIS BACK ON ME. THIS IS A NOTARY THEY CHARGE FOR THIS SERVICE AND IT IS AN URGENT MATTER TO GET DOCUMENTS NOTARIZED. IS THIS BEHAVIOUR ACCEPTABLE?? If it weren't for the lady cashier who was wearing her name tag, I would have walked out unserved. There are only two of them in the store right now and the guy has dark hair dark eyes, a disheveled sloppy look and unshaven not to mention UNHYGIENIC!!!!!! ABSOLUTELY HORRENDOUS! EASILY THE WORST RETAIL EXPERIENCE OF MY LIFE! I REMINDED MYSELF TO KEEP MY MANNERS IN CHECK WHILE IN THE STORE AND IF THE OWNER HAS WORKING CAMERAS HE WILL SEE THAT FOR HIM OR HERSELF. 10/17/2025
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours of The UPS Store in Gaithersburg?
The UPS Store in Gaithersburg is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Does The UPS Store offer mailbox rental services?
Yes, The UPS Store offers mailbox rental services for all your mail and package needs.
What types of payment are accepted at The UPS Store in Gaithersburg?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I get notary services at The UPS Store on Ellington Blvd?
Yes, The UPS Store offers notary services among their business offerings.
Are there any holiday closures or special hours at The UPS Store?
Yes, The UPS Store is closed on Thanksgiving (Nov 27, 2025), Christmas (Dec 25, 2025), New Year’s Eve (Dec 31, 2025), New Year’s Day (Jan 1, 2026), and Martin Luther King Jr. Day (Jan 19, 2026). Hours may vary on other holidays.
Does The UPS Store provide document shredding and faxing services?
Yes, document shredding and faxing services are available at The UPS Store in Gaithersburg.
How can I contact The UPS Store for inquiries or service questions?
You can call them at +1 301-963-1880 or email store6641@theupsstore.com.
Are there any nearby places where I can enjoy dining after visiting The UPS Store?
Yes, after your visit you can dine at nearby restaurants like Coastal Flats, Paladar Latin Kitchen & Rum Bar, or Costal Flats- Crown Plaza hotel restaurant.
What options are available near The UPS Store for getting a haircut or spa treatment?
Nearby beauty salons and spas include Blo Blow Dry Bar, Art & Chemistry By Diego, Luxe Lash by Alissa, Madison Reed, and Massage Envy - Gaithersburg for hair and spa services.
Is there convenient transportation or shuttle service nearby The UPS Store for easy access?
Yes, 495 Limousine & Sedan Service is nearby and can provide limo and airport shuttle services for you.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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