The UPS Store

4.3
287 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4331 in Gaithersburg offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At Firstfield Sc Next To Diamond Sq. Center On Quince Rd Betw. Firstfield Rd & Clopper Rd..

Details

  • DeliveryNot available

Location

The UPS Store
509 Quince Orchard Rd, Gaithersburg, MD
20878, United States

Hours

Reviews

4.3
287 reviews
5 stars
225
4 stars
6
3 stars
5
2 stars
5
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and efficient, with many customers highlighting specific employees like Renata and Lina for their exceptional service.

Efficiency

Customers appreciate the quick service and smooth transactions, often noting that they were in and out of the store in a short amount of time.

Mixed Experiences

While many reviews praise the staff and service, there are notable complaints about rudeness, unprofessional behavior, and slow service during busy times.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, particularly for printing and shipping services, comparing them unfavorably to competitors.

Notary Services

The notary services are generally well-received, although some customers found the fees to be high.
  • NG
    Nataly Guevara
    Nov 11, 2025
    5.0
    The most easiest return of my life, I went to return something from amazon for the first time at this center and the staff was so friendly and nice, and quickly helped me with what I needed it, I will 100% be doing more of my business in here!
  • MM
    Mani Manu
    Nov 6, 2025
    5.0
    I visited the store in the morning, where two girls were working. They received me very warmly, which I really appreciated. One of them, Renata, completed my work very quickly and informed me once it was done — I was truly impressed by her speed and efficiency. I’m very happy with the service. Thank you so much!😊
  • KR
    Kiara Raab
    Nov 5, 2025
    3.0
    It was okay besides I came in an athletic jumpsuit & the older black lady complimented me then continued to talk about my body while I was trying to get notary services from another employee. She spent my time there whispering things under her breath & checking out my body; even though it was "complimentary", it made me highly uncomfortable. So I would just say just make sure you wear baggy clothes here lol per the creepy employees.... Notary service was fine though I guess lol!
  • FH
    Flor Herndez
    Oct 29, 2025
    5.0
    Renata was very nice and very helpful
  • YA
    Yusuf Ali
    Oct 28, 2025
    5.0
    Wonderful and helpful staff. Very friendly, thorough and efficient. Renata was extremely helpful to get my work done carefully and efficiently. Would recommend this branch of UPS!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4331 in Gaithersburg offer?

The UPS Store #4331 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.