DHL Express Service Point

4.8
230 reviews
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Business Details

260 N Frederick, Gaithersburg, MD
20877, United States
(202) 330-3882
https://locations.us.express.dhl.com/md/gaithersburg/260-n-frederick
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About

Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Gaitherstowne Plaza in Gaithersburg offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.  For more information and DHL Promo Codes to help you save on every shipment, visit our store today.

Location

DHL Express Service Point
260 N Frederick, Gaithersburg, MD
20877, United States

Hours

Reviews

4.8
230 reviews
5 stars
218
4 stars
2
3 stars
0
2 stars
0
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Marquez received consistent praise for his polite, professional, and helpful service, making the shipping process easy and enjoyable for customers.

Efficiency

Customers noted that their shipments were processed quickly and smoothly, often faster than expected, with detailed tracking information provided.

Knowledgeability

Marquez was frequently described as knowledgeable, providing clear explanations and assistance with shipping processes, which enhanced customer confidence.

Cleanliness

The location was noted to be clean and well-maintained, contributing to a positive customer experience.

Mixed Experiences

While most reviews were positive, there were a few mentions of poor service from other staff members, indicating inconsistency in customer experiences.
  • TL
    T L
    3 days ago
    5.0
    Marquez - thank you very much for your help. You were great and your customer service is top notch!
  • EM
    Erica Marie
    5 days ago
    5.0
    Excellent job Marquez very polite and thorough great approach at the end of your workday. Blessings!!!
  • MY
    Margaret Young
    6 days ago
    5.0
    Marquez is very through and professional. I keep coming back to this DHL because of him. Great guy!!
  • CS
    Carmen Sassarini
    Jan 3, 2026
    5.0
    This is my first time using DHL, it was a very good expirience, the only thing I do not like is the price, to send an envelope with 4 pages more than $93.
  • LN
    Lynzie Nuice
    Dec 27, 2025
    5.0
    Marquez was extremely nice an professional and can definitely make a persons day better answered questions to his best acknowledge it was super amazing. Give this man a raise.
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Frequently Asked Questions About DHL Express Service Point

What services does DHL Express Service Point at Gaitherstowne Plaza provide?

The DHL Express Service Point offers international and next day shipping and delivery services for personal and business needs, including shipping luggage, passports, or packages of any size.

What are the operating hours of DHL Express Service Point in Gaithersburg?

The service point is open Monday to Saturday from 9:00 AM to 6:00 PM and is closed on Sundays.