DHL Express Service Point

4.8
207 reviews
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Business Details

260 N Frederick, Gaithersburg, MD
20877, United States
(202) 330-3882
https://locations.us.express.dhl.com/md/gaithersburg/260-n-frederick
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About

Shipping ServiceLogistics ServiceMailing ServiceCourier Service
The DHL Express Service Point at Gaitherstowne Plaza in Gaithersburg offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.  For more information and DHL Promo Codes to help you save on every shipment, visit our store today.

Location

DHL Express Service Point
260 N Frederick, Gaithersburg, MD
20877, United States

Hours

Reviews

4.8
207 reviews
5 stars
196
4 stars
2
3 stars
0
2 stars
0
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Marquez received numerous accolades for his exceptional customer service, being described as patient, knowledgeable, and helpful.

Staff Performance

Both Marquez and Carrie were highlighted for their professionalism and ability to assist customers effectively, often going above and beyond.

Store Environment

The location was noted for being clean and well-maintained, contributing to a positive customer experience.

Mixed Experiences

While most feedback was positive, there were a few reports of poor service from other staff members, indicating inconsistency in customer interactions.

Efficiency

Customers appreciated the quick and efficient service, especially when dealing with complex shipping needs.
  • JJ
    Jackie Job
    Nov 10, 2025
    5.0
    Marquez is the best in his job so friendly and respectful. Very professional and extremely helpful. Great asset here. Thanks
  • JP
    Josh Perez
    Nov 10, 2025
    5.0
    I am a store owner across the street from the DHL I have been speaking with Marquez for an about a year now about shipping with DHL and we have processed atleast 2-3 SUCCESSFUL shipments. Marquez is super informative and was SUPERRR awesome been speaking to him about shipping numerous items for a while Thanks Quez‼️ I’ll definitely be returning for future shipment with him
  • PJ
    padmini Jayasooriya
    Nov 3, 2025
    5.0
    Marquez was very wonderful my very 1st time will come back here all the time
  • JJ
    Justin
    Oct 28, 2025
    5.0
    Excellent customer and very patient with customers. Marquez was outstanding.
  • PK
    Paige Khoury
    Oct 17, 2025
    5.0
    I was having trouble printing a shipment online. The manager working, Marquises, was super nice, helpful and efficient in the whole process. Took less time at the store than dealing with the website. Thanks for the help!
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Frequently Asked Questions About DHL Express Service Point

What services does DHL Express Service Point at Gaitherstowne Plaza provide?

The DHL Express Service Point offers international and next day shipping and delivery services for personal and business needs, including shipping luggage, passports, or packages of any size.

What are the operating hours of DHL Express Service Point in Gaithersburg?

The service point is open Monday to Saturday from 9:00 AM to 6:00 PM and is closed on Sundays.