Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5681 in Frederick offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Westview Promenade Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
3.4
184 reviews
5 stars
101
4 stars
6
3 stars1
2 stars
10
1 star
66
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and efficient, although some reported inconsistent experiences.
Service Efficiency
Customers frequently noted the quick and efficient service, with many expressing satisfaction with minimal wait times.
Customer Service Issues
Several reviews highlighted poor customer service experiences, including rudeness from staff and refusal to provide receipts for dropped-off packages.
Pricing Concerns
Some customers expressed dissatisfaction with additional charges for services like tape, feeling that these should be included.
Management Criticism
Multiple reviews criticized the management style, describing it as arrogant and unhelpful, which negatively impacted customer experiences.
- AJAndrea JacksonNov 6, 20255.0Store is clean. I was in and out quickly. Love it . The clerk was very fast.
- SSSandro SantosNov 5, 20255.0Excellent customer service, very kind staff
- SSSandra SavageNov 1, 20255.0The employees are very friendly, polite and very efficient. I never have to wait and I feel very welcome in the store.
- APAmy PietkiewiczOct 23, 20255.0The owner and his team are friendly, fast and fun. I actually travel out of my way to use this location more than once a week. They are wonderful people to do business with.
- DDDennis DudleyOct 20, 20251.0Went to have a document notarized. Said I needed an appointment and tge next one would be in 40 mins. Three employees working one other customer; and thr notary just finished another document. Notary was curt and said by appointment only. Went to Diversified Tag an Title; employees politer and done in 2 mins. Won't return to that UPS store for any business.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5681 in Frederick offer?
The UPS Store #5681 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.
Where is The UPS Store #5681 located?
It is located at 5257 Buckeystown Pike, Frederick, MD 21704, USA, in the Westview Promenade Shopping Center.
What are the regular business hours of The UPS Store #5681 during the week?
The store is open Monday through Friday from 8:30 AM to 7:00 PM, and on Saturdays from 9:00 AM to 3:00 PM. It is closed on Sundays.
Is The UPS Store #5681 open on major holidays?
The store is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19). It remains open on Veterans Day (Nov 11) and the day after Thanksgiving (Nov 28).
What payment options are accepted at The UPS Store #5681?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #5681 offer any special promotions or discounts?
Yes, you can save big with their special offers and coupons available through their website.
Can customers send and receive mail at The UPS Store #5681?
Yes, they offer mailbox services for all your mail and packages, including mailbox rentals.
What nearby places can I visit around The UPS Store #5681?
Nearby you can find Renn Kirby Mitsubishi (used car dealer), Poke Bowl (Hawaiian/Japanese restaurant), and Comfort One Shoes (shoe store).
How can nearby places like Renn Kirby Mitsubishi benefit customers of The UPS Store #5681?
Customers visiting The UPS Store can also visit Renn Kirby Mitsubishi nearby to explore automotive options, making it convenient to run errands or shop for cars in the same area.
Are there dining options near The UPS Store #5681 for a meal before or after shopping?
Yes, Poke Bowl is a nearby restaurant offering Hawaiian and Japanese cuisine, convenient for a meal before or after your visit to The UPS Store.