Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5681 in Frederick offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Westview Promenade Shopping Center.
Feedback on customer service is mixed; while many customers praise the friendly and helpful staff, others report rude and unprofessional behavior from certain employees.
Efficiency
Many customers appreciate the quick and efficient service, noting that they rarely have to wait long for assistance.
Pricing Issues
Several reviews mention dissatisfaction with additional charges for services like tape or packaging, leading to perceptions of the store being greedy.
Store Environment
The store is generally described as clean and welcoming, although some customers have reported feeling unwelcome or rushed by staff.
SC
Samlina Cawray
Dec 23, 2025
5.0
I really enjoy the customer service and the community when I walk in an ups store it doesn’t feel like a business relationship it feels like a family the environment is really welcoming. I think more businesses need to be more like this one.
GC
George Christofidis
Dec 22, 2025
5.0
Great customer service. Have adequate staff especially for the holidays.
PV
priscila vega
Dec 2, 2025
1.0
these people are rude and don’t know what they’re talking about, you’re lucky if this place doesn’t charge you to breathe in their facility. so money hungry, go to the one in downtown frederick.
KE
Katerina Express
Nov 26, 2025
1.0
When did UPS have a private investigation unit incorporated
AJ
Andrea Jackson
Nov 6, 2025
5.0
Store is clean. I was in and out quickly. Love it . The clerk was very fast.
What services does The UPS Store #5681 in Frederick offer?
The UPS Store #5681 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.
Where is The UPS Store #5681 located?
It is located at 5257 Buckeystown Pike, Frederick, MD 21704, USA, in the Westview Promenade Shopping Center.
What are the regular business hours of The UPS Store #5681 during the week?
The store is open Monday through Friday from 8:30 AM to 7:00 PM, and on Saturdays from 9:00 AM to 3:00 PM. It is closed on Sundays.
Is The UPS Store #5681 open on major holidays?
The store is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19). It remains open on Veterans Day (Nov 11) and the day after Thanksgiving (Nov 28).
What payment options are accepted at The UPS Store #5681?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #5681 offer any special promotions or discounts?
Yes, you can save big with their special offers and coupons available through their website.
Can customers send and receive mail at The UPS Store #5681?
Yes, they offer mailbox services for all your mail and packages, including mailbox rentals.
What nearby places can I visit around The UPS Store #5681?
Nearby you can find Renn Kirby Mitsubishi (used car dealer), Poke Bowl (Hawaiian/Japanese restaurant), and Comfort One Shoes (shoe store).
How can nearby places like Renn Kirby Mitsubishi benefit customers of The UPS Store #5681?
Customers visiting The UPS Store can also visit Renn Kirby Mitsubishi nearby to explore automotive options, making it convenient to run errands or shop for cars in the same area.
Are there dining options near The UPS Store #5681 for a meal before or after shopping?
Yes, Poke Bowl is a nearby restaurant offering Hawaiian and Japanese cuisine, convenient for a meal before or after your visit to The UPS Store.