With a focus on the community of small businesses and consumers, Staples in Frederick, MD provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported poor service and unprofessional behavior.
Product Availability
Customers generally found the store well-stocked with a good selection of office supplies, although some experienced issues with specific items being unavailable.
Store Experience
The store environment is often described as clean and organized, contributing to a pleasant shopping experience, though some customers noted long wait times and inefficiencies.
Returns and Services
There are complaints regarding the handling of Amazon returns and other services, with some customers expressing frustration over long wait times and inadequate staffing.
HS
Helen Shultz
Dec 21, 2025
1.0
The customer call service is horrible! I called 6 TIMES. Someone only answered once, transferred me then they hung up without even saying hello! Iv been waiting on phone over half hour without any answer, this is ridiculous.
JL
John L
Nov 25, 2025
5.0
Had a very nice experience at the 7th street Staples last Sunday the 23rd. Shout out to the associates that waited on me at the customer service desk. Excellent customer service skills. Thanks guys. It did not go unnoticed.
FA
Fred Abeles
Nov 21, 2025
5.0
Staples has a good selection of office products at reasonable prices. I have been a customer for a long time. They provide a valuable public service.
LL
Lydia LaGue
Nov 20, 2025
5.0
The staff is always helpful; I appreciate some of the sales/deals offered. The rewards program is great! And I love there is a print shop and UPS right there! especially for Amazon returns
What types of products can I find at Staples in Frederick?
You can find laptops, desktops, printers, ink and toner, office supplies, notebooks, paper, pens, office furniture, and more from brands like Dell, HP, Apple, Epson, and Canon.
What payment options does Staples in Frederick accept?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Does Staples provide any recycling services?
Yes, Staples offers recycling services for electronics, ink cartridges, and batteries.
Where is Staples located in Frederick, MD?
Staples is located at 1305 West 7th Street, Frederick, MD 21702, United States.
Is there a UPS Access Point location near Staples in Frederick?
Yes, there is a nearby UPS Access Point location, which customers can use for convenient shipping and package pickup.
What nearby places can I visit before or after shopping at Staples?
You can visit Frederick Shopping Center for more shopping options or Cunningham Falls State Park for outdoor activities near Staples.
Are there any convenient services like gas stations or salons near Staples in Frederick?
Yes, GetGo gas station with convenience store and coffee shop and Thomas Scott Salon And Spa are nearby for quick stops before or after your visit to Staples.