United States Postal Service

2.2
106 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 11550 Livingston Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11550 Livingston Rd, Fort Washington, MD
20744, United States

Hours

Reviews

2.2
106 reviews
5 stars
25
4 stars
5
3 stars
6
2 stars
5
1 star
65
  • ST
    Shane Thomas
    Sep 4, 2024
    5.0
    Today my daughter went to this office to recover a package that was scanned delivered 4 days ago and never showed up. The clerk took our information down and I just knew it would be days before they would call and say that they couldn’t find the package. But in less than a hour the package was delivered to my home and the supervisor called to verify that it had been. Thanks for the wonderful customer service
  • DF
    Dr Foster
    May 9, 2023
    1.0
    I must agree with the others who have given this post office one star because zero stars are not an option. When getting packages are the worst. First, my package was marked delivered. I'm calling the company telling them I want a refund because I have not received my package. I was told to contact the post office. The postal worker had to ask the driver and four days later, I receive my package. Secondly, my package was mailed and marked delivered only to be delivered to wrong address *bend not wood. Someone can't read. And, finally same problem or person who still can't read and delivered our neighbor's package from around the corner who lives on *bend Dr and we live on *wood Drive. Suggestion: maybe the workers need to be retrained on their routes and with alphabetical order to organize their packages, letters, street addresses. Outrageous
  • SC
    Shelby Chen
    Feb 24, 2021
    5.0
    Never have an issue. The workers are always nice and working quickly to not have people wait too long.
  • CT
    Cinnamon Tucker
    Mar 9, 2020
    4.0
    Very helpful staff when I went there. They were kind and sweet and efficient. Great services provided and I'm happy.
  • JC
    Jasmine Cagle
    Mar 12, 2019
    1.0
    Wouldn't give them any stars if I could! This post office has a reputation for "missing/STOLEN" packages. I've had multiple packages state that they were delivered when they never actually were. It always seems to happen when I have this alternate driver on my route. Their management has lied to cover the stolen packages stating that they don't have trackers on their trucks....REALLY. It seems as if they are lacking common sense or used to dealing with customers that do. USPS really needs to re-evaluate their staff, have more micromanaging from corporate, require annual customer service training, and change the way that they do business. I've been so disgusted with their services that I wouldn't at all be surprised if they are put out of business by a better managed mail service. I'd rather pay more for more reliable services.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.