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United States Postal Service

1.3
(236 reviews)

Business Details

444 Maryland Ave, Essex, MD
21221, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 444 Maryland Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
444 Maryland Ave, Essex, MD
21221, United States

Hours

Reviews

1.3
236 reviews
5 stars
13
4 stars
2
3 stars
6
2 stars
7
1 star
208

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.

Delivery Issues

Customers frequently reported problems with mail delivery, including lost packages, late deliveries, and incorrect tracking updates.

Staffing Problems

Many reviews mentioned long wait times due to insufficient staff, with complaints about the post office being closed during posted hours.

Overall Experience

The overall sentiment is overwhelmingly negative, with many customers labeling this post office as the worst they have encountered.
  • JA
    Jessie Armacost
    1 day ago
    1.0
    Worst Post Office in America! I put in a change of address notice because I was going away for 3 months but they continued to deliver my mail at my old address. Then I put in a hold mail order but they continued to deliver my mail to my ols address. When I returned I got a notice to come and collect my mail from the hold. Guess what - there was nothing to collect. The carriers stuffed my mailbox pushing it into a little ball trudging through snow and ice. Every day!
  • KM
    Kaitlyn Maruffi
    4 days ago
    1.0
    Essex trash said something was blocking my door and wasn’t that’s crazy because you don’t want to do your job and now it’s delayed because of yall
  • MB
    mike baublitz
    4 days ago
    1.0
    There was nothing blocking my door Essex trash is what you guys are
  • JT
    John Toft
    Feb 21, 2026
    1.0
    I gave it one star because there is no way to give this post office a lower score. Absolutely the worst service of any post office in America. I was waiting for a piece of certified mail, after two weeks of the letter being mailed I visited the post office once a week for three weeks to inquire about the certified letter. The app said that on two occasions the mail carrier couldn't access my property. I took a picture of my home clearly showing access. I spoke to three people at the post office. One person spoke to my mail carrier and was told they put the certified letter in my mailbox.....I asked...."without a signature"? The person snapped back....he put it in the mailbox. I drive all the way home....it's not in the mailbox. Drive back to the post office and speak to the supervisor, after taking the tracking number for the third time and having me stand there for 30 minutes she comes out from the back carrying my certified piece of mail. The post office had it the entire time! Over a month! I tried very hard to be polite as I could be. The staff was incredibly disrespectful and snappy.
  • CW
    Candace Wilkinson
    Feb 10, 2026
    1.0
    Been waiting an hour for mail because mail hasnt been delivered in a week (kept saying ill get mail tomorrow so i went in person again because i was lied to), a lady comes out and says the supervisor is in a meeting and cant tell us when she'll be done. After we were told a half hour prior that she was looking for our mail because I've been waiting on an SSI check since the 3rd (I have informed delivery and they took a pic of it) Its now the 10th and I just left because who knows how much longer it'll take for that meeting.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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