United States Postal Service

2.0
69 reviews

About

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Visit your local Post Office™ at 10020 Baltimore National Pike to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10020 Baltimore National Pike, Ellicott City, MD
21042, United States

Hours

Reviews

2.0
69 reviews
5 stars
13
4 stars
2
3 stars
1
2 stars
6
1 star
47
  • ID
    Ingrid D
    3 days ago
    1.0
    Well obviously USPS doesn’t care about its customers reviews … the lady clerk has such an attitude, plain rude and scolding me like I’m a 10 year old. I almost expected a slap on my hand!
  • PV
    Pamela Voulalas
    Oct 29, 2025
    2.0
    I wish I could reply to Jeffrey Schaler and Kelsey Noll, would ask which time/day/clerk that serves them. I am patient and compassionate, often too much so, but with the exception of one clerk there, I am always treated very poorly, even when I haven't even opened my mouth. Clerks seem pretty unhappy, and pass that along to the rest of us. I use Postal Express whenever possible.
  • BI
    BC Grace Insurance
    Jun 2, 2025
    1.0
    I avoid going here if I can. I’ll drive down to Waverly Woods if I’m not just dropping a package off because dealing with the lady here is always an unpleasant experience.
  • KH
    Krystal Huggins
    May 27, 2025
    1.0
    Very rude when I ask them a question. Kept rolling her eyes at me. I also asked them about a label I needed. she then pointed to where I need to go to grab one. After trying to find it I decided I will just go to another location cause of how rude she was. As I was walking out she claimed I was stealing her label when it was my own piece of paper in my hand.
  • JM
    JR Magruder
    Jul 9, 2021
    1.0
    You can tell the women working this afternoon is a government employee because she is so rude no one else would ever employ her. This wasn’t my first run in with her either the first time ok it’s a bad day but every time come on….

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.