United States Postal Service

1.9
70 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10020 Baltimore National Pike to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10020 Baltimore National Pike, Ellicott City, MD
21042, United States

Hours

Reviews

1.9
70 reviews
5 stars
13
4 stars
2
3 stars
1
2 stars
6
1 star
48
  • CT
    Cassidy (Erdeky) Torgrimson
    Dec 6, 2025
    1.0
    I just had the rudest experience here with Asma. She was the only clerk working on a Saturday, which is a problem. I could not find a pen to fill out my package label, and when I asked Asma for one she was so rude telling me “this is the holiday season! You can’t show up here unprepared! Pens are those flowers over there. Step aside until you’re ready!”. What are the “flowers” she’s referring to? Literally a plastic bin (not labeled) that looks like it’s decorative. She scolded me in front of my daughter, which I’m even more pissed about. This post office is terrible. And they don’t even have a self-service kiosk so that I wouldn’t have to deal with Asma in the first place. I hate that this is my closest post office.
  • ID
    Ingrid D
    Nov 21, 2025
    1.0
    Well obviously USPS doesn’t care about its customers reviews … the lady clerk has such an attitude, plain rude and scolding me like I’m a 10 year old. I almost expected a slap on my hand!
  • PV
    Pamela Voulalas
    Oct 29, 2025
    2.0
    I wish I could reply to Jeffrey Schaler and Kelsey Noll, would ask which time/day/clerk that serves them. I am patient and compassionate, often too much so, but with the exception of one clerk there, I am always treated very poorly, even when I haven't even opened my mouth. Clerks seem pretty unhappy, and pass that along to the rest of us. I use Postal Express whenever possible.
  • 5S
    5 Star
    Feb 19, 2024
    1.0
    Not so friendly...
  • RL
    Rachel Lee
    Oct 18, 2022
    1.0
    This one deserves minus 5 stars!!! Don't waste your gas to go to that branch!!! A Lady works there extremely RUDE! DEMANDING! RACIST! Your questions will not answered , Such a bad attitude ,worst place!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.