United States Postal Service

2.3
128 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 137 W Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
137 W Main St, Elkton, MD
21921, United States

Hours

Reviews

2.3
128 reviews
5 stars
33
4 stars
8
3 stars
3
2 stars
6
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of helpful and rude staff, with many customers reporting unprofessional behavior and poor service experiences.

Delivery Issues

Numerous complaints about mail and package delivery problems, including misdelivered items, delays, and lost packages.

Staffing Problems

Customers noted a lack of staff leading to slow service and long wait times, with some expressing frustration over unresponsive management.

Mixed Experiences

While some customers reported positive interactions and efficient service, many others highlighted ongoing issues that detract from overall satisfaction.

Security Concerns

Several reviews mention theft or mishandling of mail, raising concerns about the security and reliability of the postal service.
  • AM
    april minchew
    6 days ago
    5.0
    Always very friendly and helpful
  • ES
    Emily Sparco
    Sep 27, 2025
    1.0
    If I could give negative stars I would. I don’t have a designated outgoing mailbox where I live so I put my mail with a note that says “outgoing please” and the postal worker NEVER takes it!!!! I schedule a pick up, doesn’t get picked up. Very disappointing..
  • AV
    Aditya Vis
    Dec 20, 2024
    1.0
    They lost my item and were so unhelpful on the phone
  • KM
    Kady Melton
    May 10, 2023
    1.0
    I’m not receiving all of my mail . I get all my bills but 2 medical cards and a gift card I never received! I believe this post office have a little thief. My Medical Insurance company sent it out twice and I still haven’t received it and that was 3 months ago let me find someone besides me is using my medical card . Something isn’t right . That’s federal. I’m about to get an investigation started . They better hurry up and find that rotten apple .
  • AS
    Amanda S.
    Mar 12, 2023
    1.0
    Lost my friends packages. We have been arguing now with USPS for months because they got sent to some warehouse for whatever reason. We know we will never see them again at this rate, would've been nice if the people here knew what they were doing lol.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.