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Visit your local Post Office™ at 137 W Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a mix of helpful and rude staff, with many customers reporting unprofessional behavior and poor service experiences.
Delivery Issues
Numerous complaints about mail and package delivery problems, including misdelivered items, delays, and lost packages.
Staffing Problems
Customers noted a lack of staff leading to slow service and long wait times, with some expressing frustration over unresponsive management.
Mixed Experiences
While some customers reported positive interactions and efficient service, many others highlighted ongoing issues that detract from overall satisfaction.
Security Concerns
Several reviews mention theft or mishandling of mail, raising concerns about the security and reliability of the postal service.
AM
april minchew
6 days ago
5.0
Always very friendly and helpful
ES
Emily Sparco
Sep 27, 2025
1.0
If I could give negative stars I would. I don’t have a designated outgoing mailbox where I live so I put my mail with a note that says “outgoing please” and the postal worker NEVER takes it!!!! I schedule a pick up, doesn’t get picked up. Very disappointing..
AV
Aditya Vis
Dec 20, 2024
1.0
They lost my item and were so unhelpful on the phone
KM
Kady Melton
May 10, 2023
1.0
I’m not receiving all of my mail . I get all my bills but 2 medical cards and a gift card I never received! I believe this post office have a little thief. My Medical Insurance company sent it out twice and I still haven’t received it and that was 3 months ago let me find someone besides me is using my medical card . Something isn’t right . That’s federal. I’m about to get an investigation started . They better hurry up and find that rotten apple .
AS
Amanda S.
Mar 12, 2023
1.0
Lost my friends packages. We have been arguing now with USPS for months because they got sent to some warehouse for whatever reason. We know we will never see them again at this rate, would've been nice if the people here knew what they were doing lol.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 137 W Main St?
You can send mail and packages, obtain money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other postal products and services.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and many locations also provide passport photo services.
Do I need an appointment for passport services here?
Most passport services require an appointment through the online scheduler, though some limited walk-in hours may be available.
What are the operating hours of this Post Office?
Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How much does a passport photo cost at this location?
The fee for a passport photo at USPS is $15.
Can I reserve a PO Box online for this Post Office?
Yes, you can search for available PO Boxes and reserve one online at the USPS website for PO Box management.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes; however, access hours may vary, so it's best to confirm with this local Post Office.
What nearby dining options are available around the Post Office?
Nearby, you can enjoy Caribbean cuisine at The Curry Bowl Kitchen and Caribsoul, or grab desserts at A&S Sweets bakery.
Are there any nearby places for events or entertainment near 137 W Main St?
Yes, Sage Event Hall, Elk Creek Banquet, Papillion Event Venue, and Escapades LLC (an escape rooms and festival venue) are close by for events and entertainment.
What local services can customers visit near the Post Office?
Nearby services include McCool Insurance Agency, Enjoy Wellness medical spa, Trinity Episcopal Church, and The Walla Law Firm for legal needs.