Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 6655 Santa Barbara Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
304 reviews
5 stars
56
4 stars
9
3 stars
6
2 stars
8
1 star
225
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, ranging from helpful and friendly staff to rude and unprofessional behavior.
Efficiency
Many customers reported long wait times and slow service, often due to understaffing or inefficient processes.
Package Handling
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the handling of their mail.
Staff Attitude
Several reviews highlighted negative attitudes from staff, contributing to a poor customer experience.
Inconsistency
Customers noted that experiences can vary greatly, with some visits resulting in excellent service while others are disappointing.
- DMDanielle MercerNov 15, 20255.0The staff was very friendly and helpful
- CCCaitlin CordialNov 11, 20251.0No one actually works here. DO NOT USE THIS LOCATION.
- JJJenOct 18, 20251.0They have constantly left my packages in a parcel locker but not actually LOCKING it and leaving the key to our mailbox. If only I can just give 0 stars.
- MHMatt HOct 8, 20251.0Like others mentioned, you never know what you’re going to get here. Sometimes the service is fast, but that’s only if you’re dropping off or doing something basic like buying stamps. Often there is a line, and if there is, it takes forever to get through it. I can’t wait for this to all be automated. I don’t really blame the workers, it’s usually only one person working the register and the people/customers can be just as incompetent and difficult to deal with. Timothy and Christina are great. But I’ve had a few packages get lost here. Just avoid this post office if you can. Ps: I’m still waiting in line.
- DSDustin SollickSep 2, 20251.0You never know what you're going to get here. Sometimes it's a great in-and-out experience, other times you have a group of people talking with the only person behind the counter about Disney rides for 5+ minutes while there's 6 people in line. If you have another office, try that one first.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 6655 Santa Barbara Rd?
You can send mail and ship packages, and also access money orders, PO Boxes, passports, gift cards, and other postal products and services.
Can I apply for a passport at this Post Office, and do I need an appointment?
Yes, this Post Office accepts first-time passport applications. You typically need to schedule an appointment through the online scheduler, though limited walk-in hours may be available.
Does the Post Office at 6655 Santa Barbara Rd provide passport photo services, and what does it cost?
Yes, they provide passport photo services by appointment. The fee for a passport photo is $15.
How can I obtain a PO Box at this Post Office, and what are the access hours?
You can apply for a PO Box online or in person with two valid IDs and a completed application. Most PO Boxes offer 24/7 lobby access, but hours may vary; check with this location for specifics.
What are the operating hours of the United States Postal Service at 6655 Santa Barbara Rd?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 12:30 PM. It is closed on Sundays.
Is it possible to reserve a PO Box online before visiting the Post Office?
Yes, you can search for available PO Boxes and reserve one securely online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
What nearby places can I visit around the Post Office at 6655 Santa Barbara Rd?
Nearby you can find several places such as IntroSpect Marketing, Backpack Healthcare, and Sherwin-Williams Paint Store, which you might visit before or after your trip to the Post Office.
Are there other postal services nearby the United States Postal Service at 6655 Santa Barbara Rd?
Yes, there are other postal facilities nearby including another United States Postal Service location and Navis Pack & Ship, a shipping center and freight service.
Which nearby businesses offer shipping and cargo services close to this Post Office?
Nearby shipping and cargo options include Navis Pack & Ship and UPS Authorized Shipping Outlet, which can complement your shipping needs.
Can customers access nearby services like event planning or financial services near the Post Office?
Yes, services such as Hatch Exhibits for event planning and Star Financial Services for financial needs are located nearby, making it convenient to combine errands around the area.