Business Details
About
Telephone Answering Service
Professional Answering Services for more than 30 years, as a local answering service, our concepts have trained an entire industry. Shortly after opening our doors in 1987, the we created a comprehensive instruction manual for office answering services.
Now distributed by SNUG (Startel National Users Group), they are considered the industry standard for office answering services.
Our Pledge:
Every day of the week, every hour of the day, as a local answering service, Focus provides custom solutions to property managers and the contractors who work with them. We are committed to maintaining the highest possible standards of service. Your callers will never receive a busy signal, and our agents remain on the line until every call is completed.
Location
Hours
Reviews
5.0
7 reviews
5 stars
7
4 stars0
3 stars0
2 stars0
1 star0
- AMArchadeck of Southeast MichiganAug 14, 20245.0We love working with 'Focus Answering Service'. Everyone is very professional, great to work with and you are the center of their attention. Highly recommended!
- DBDavid BaderJun 2, 20245.0Our company has been working with Focus for over 25 years. They are professional, friendly, and overall do a fantastic job . I highly recommend!
- BCBoland Service CoordinationMay 24, 20245.0The Focus team has been an outstanding partner for our organization. Professional, friendly, and flexible in meeting our changing business needs. Focus provides quality service consistently. Special recognition to Aleksandra and Dakota, they are amazing!
- MRMichael RMay 21, 20245.0We have worked with Focus for quite some time! They have really helped us out by taking our inbound calls.
- IEIndependent ElevatorMay 17, 20245.0Focus was exactly the service that we needed. They answer and react appropriately to our customers after hour calls. The staff is professional and take great care of us and our customers.
Frequently Asked Questions About Focus Answering Service
What services does Focus Answering Service provide?
Focus Answering Service offers professional phone answering, order taking and processing, administrative support, help desk answering, SMS answering, temporary telephone answering, after-hour dispatch, and level 1 customer support.
What are the operating hours of Focus Answering Service?
Focus Answering Service operates 24 hours a day, 7 days a week, every day of the year.
Where is Focus Answering Service located?
Focus Answering Service is located at 1213 Liberty Road, Suite J, #169, Eldersburg, MD 21784, USA.
How long has Focus Answering Service been established?
Focus Answering Service has been providing professional answering services since 1987.
How can I contact Focus Answering Service?
You can contact Focus Answering Service by phone at +1 800-886-6696 or by email at sales@focustele.com, ask@focustele.com, or CustomerCare@focustele.com.
Is Focus Answering Service recognized by any industry associations?
Yes, Focus Answering Service is a member of several associations including the National Apartment Association, Pennsylvania Apartment Association, Property Management Association, Northern Ohio Apartment Association, and Maryland Multi-Housing Association, Inc.
What awards or recognitions has Focus Answering Service received?
Focus Answering Service has received the Association of Teleservices International Award of Excellence.
What nearby shopping centers are close to Focus Answering Service?
Princess Shopping Center is a nearby retail shopping center that customers can visit before or after their appointment at Focus Answering Service.
Are there any nearby dining options near Focus Answering Service?
Yes, nearby restaurants include Tony Hibachi (Vietnamese and seafood), Domino's Pizza, Los Aztecas (Mexican), Rita's Italian Ice, PieLovers bakery, and Tony's Japanese Restaurant (sushi).
What other local services are available near Focus Answering Service for property managers and businesses?
Nearby services that may support property managers include INTREPID PARALEGAL SOLUTIONS for legal consulting, Mauck Lawn & Landscaping for landscaping needs, and The UPS Store 5343 for printing and shipping services.