The UPS Store

4.2
159 reviews

Business Details

10816 Town Center Blvd, Dunkirk, MD
20754, United States
(410) 286-3940

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5405 in Dunkirk offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Northbound Route 4 & Town Center Blvd..

Details

  • DeliveryNot available

Location

The UPS Store
10816 Town Center Blvd, Dunkirk, MD
20754, United States

Hours

Reviews

4.2
159 reviews
5 stars
122
4 stars
3
3 stars
5
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

The majority of customers praised the staff for being friendly, helpful, and courteous.

Service Efficiency

Many reviews highlighted the quick and efficient service, even during busy times.

Customer Service Issues

Some customers reported negative experiences with specific employees, citing rudeness and poor communication.

Pricing Concerns

Several customers expressed dissatisfaction with additional charges for services like taping boxes, feeling it was excessive.

Communication Gaps

Customers suggested improvements in communication regarding store hours and policies.
  • FT
    Frank T
    Jan 27, 2026
    5.0
    As a small business owner I love the convenience of this store along with the kind and knowledgable staff members, however I would ask for improved communication. The store should update their website and/or their phone message to let customers know when their shop is closed during regularly scheduled hours. It shouldn't require me to drive to find a note on the door. Not the best way to notify your valued customers.
  • LK
    Lori Kim
    Jan 4, 2026
    5.0
    Really fast and friendly service.
  • BB
    Brad Baerwald
    Dec 24, 2025
    5.0
    Dependable, and easy!
  • JH
    John Huseman
    Nov 22, 2025
    5.0
    The staff was inviting and friendly and ready to assist. I brought in an Amazon return that needed to be packed in a box. I had everything packed up, but forgot to tape the box. When I arrived to the store, I politely asked a staff member if I could use some tape and they graciously said yes and had a counter setup with tape for customers to use. After my package was ready to go, I scanned my qr code with the staff member and they printed my return shipping label and my receipt. They also had good manners and a smile on their face when they said have a great day.
  • FH
    Freya Howard
    Nov 19, 2025
    5.0
    Experience, courteous, and quality service

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Dunkirk offer?

The UPS Store in Dunkirk provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, small business services, computer access, and passport/photo ID services.

Brand Certified Facts from The UPS Store

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Certified February 08, 2026Yext Knowledge Graph
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