Location.com logo
Brand Certified

The UPS Store

4.3
(163 reviews)

Business Details

10816 Town Center Blvd, Dunkirk, MD
20754, United States
(410) 286-3940

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5405 in Dunkirk offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Northbound Route 4 & Town Center Blvd..

Details

  • DeliveryNot available

Location

The UPS Store
10816 Town Center Blvd, Dunkirk, MD
20754, United States

Hours

Reviews

4.3
163 reviews
5 stars
126
4 stars
3
3 stars
5
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, the staff is frequently described as friendly, helpful, and efficient, with many customers praising their professionalism and willingness to assist.

Inconsistent Experiences

While many reviews highlight positive interactions, there are notable instances of rude behavior from specific employees, leading to mixed experiences for some customers.

Communication Issues

Several customers expressed frustration with the store's communication, particularly regarding hours of operation and unexpected charges for services like taping boxes.

Efficiency

Customers appreciate the quick service and efficient handling of tasks, especially during busy periods, although some noted long wait times during peak hours.

Pricing Concerns

There are complaints about high shipping costs and additional charges for services that some customers feel should be complimentary.
  • MW
    Mattie V White
    Feb 16, 2026
    5.0
    Excellent and fast friendly service
  • XX
    Xe_SoftwarexX*
    Feb 14, 2026
    5.0
    -nice place great people
  • FT
    Frank T
    Jan 27, 2026
    5.0
    As a small business owner I love the convenience of this store along with the kind and knowledgable staff members, however I would ask for improved communication. The store should update their website and/or their phone message to let customers know when their shop is closed during regularly scheduled hours. It shouldn't require me to drive to find a note on the door. Not the best way to notify your valued customers.
  • LK
    Lori Kim
    Jan 4, 2026
    5.0
    Really fast and friendly service.
  • BB
    Brad Baerwald
    Dec 24, 2025
    5.0
    Dependable, and easy!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Dunkirk offer?

The UPS Store in Dunkirk provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, small business services, computer access, and passport/photo ID services.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: