United States Postal Service

1.8
229 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 44 Shipping Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
44 Shipping Pl, Dundalk, MD
21222, United States

Hours

Reviews

1.8
229 reviews
5 stars
34
4 stars
9
3 stars
4
2 stars
12
1 star
170

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor communication and lack of assistance.

Delivery Issues

Customers frequently reported delays in mail delivery, misdelivered packages, and a general lack of reliability in receiving mail on time.

Staffing Problems

Many reviews mentioned the post office being understaffed, leading to long wait times and inadequate service.

Overall Satisfaction

The majority of feedback indicated a high level of dissatisfaction with the post office, with many customers recommending avoiding this location.
  • CR
    Cherith Riley
    Dec 6, 2025
    1.0
    They are supposed to close at 1:00 on Saturdays. I arrived at 12:50 and the doors were already locked and they were closed. Unprofessional.
  • JL
    Jamie Lewis
    Oct 20, 2025
    1.0
    I live on codd Avenue in dundalk my package from Virginia never came to my house sometimes we gave mail everyday the mail truck did not bring my item I been home everyday I'm afraid of my package been stolen since September 29 I still don't have it October 20
  • SO
    Sara Omar
    Jul 28, 2025
    1.0
    DO NOT GO HERE!!!!!! I wish I read the reviews before going here. Do not waste your time at this post office. The workers are rude, disrespectful, and incompetent. The two times I’ve come here they’ve made huge mistakes with my mail. Very poor communication skills were experienced by multiple staff members. Time would be better spent going to a post office that has trained staff.
  • MG
    michael Gooodman
    Feb 22, 2023
    1.0
    Mailed gift cards to my daughter begining of January. Filed a lost mail report. It showed up in her mailbox Feb 21..
  • RM
    Rodney Myers
    Aug 7, 2020
    1.0
    I would give 0 stars if I could. No mail delivery in over a week! They say our mail carrier is on vacation. So what. Send someone else then. Package tracking says it was delivered in my mailbox 8/6/20. Guess what? No packages either. The USPS is the most horribly run business. They keep asking for more funding (our tax dollar) but, the service gets worse every year. No mail at my business either for over 3 days! Private businesses have to figure out how to make things work during this global pandemic, why can't the USPS!!!! Totally unacceptable.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.