United States Postal Service

1.8
228 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 44 Shipping Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
44 Shipping Pl, Dundalk, MD
21222, United States

Hours

Reviews

1.8
228 reviews
5 stars
34
4 stars
9
3 stars
4
2 stars
12
1 star
169

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor communication and lack of assistance.

Delivery Issues

Customers frequently reported delayed or missed mail deliveries, with packages marked as delivered but not received, and mail often delivered to incorrect addresses.

Staffing Problems

Many reviews mentioned the post office being understaffed, leading to long wait times and inadequate service.

Overall Satisfaction

The overall sentiment is overwhelmingly negative, with many customers expressing extreme dissatisfaction and suggesting the need for significant improvements.
  • JL
    Jamie Lewis
    Oct 20, 2025
    1.0
    I live on codd Avenue in dundalk my package from Virginia never came to my house sometimes we gave mail everyday the mail truck did not bring my item I been home everyday I'm afraid of my package been stolen since September 29 I still don't have it October 20
  • SO
    Sara Omar
    Jul 28, 2025
    1.0
    DO NOT GO HERE!!!!!! I wish I read the reviews before going here. Do not waste your time at this post office. The workers are rude, disrespectful, and incompetent. The two times I’ve come here they’ve made huge mistakes with my mail. Very poor communication skills were experienced by multiple staff members. Time would be better spent going to a post office that has trained staff.
  • KC
    Katie Corleone
    Jul 1, 2025
    1.0
    This is a horrible post office,they barely have any staff,meaning barely any mail carries,they deliver late instead of delivering early,and they never deliver my government check on time! I’ve about had it with this damn post office,ya’ll need to step up your game,seriously! This is ridiculous horrible customer service!
  • LB
    La Fawn Butler
    Jun 3, 2025
    1.0
    Very unprofessional, I put my mail on hold got confirmation of the hold at the end of the hold I went to get my mail and they had nothing. They lie to cover their major mistakes snd the ignorance of the female employees is real. So disappointed in the services. When you talk to them they try to make it seem as if you did something and will tell they are going to look into take your number and never get back to you. SUPER UNPROFESSIONAL
  • BT
    B Tracy
    Jun 1, 2021
    1.0
    We get our mail ONCE a week if we are lucky. Important mail hasn't come many times, even when it's scanned on the app. I understand being understaffed, but people have a lot of important papers that need to be delivered. Once a week is not okay. Last time when attempting to go get it ourselves at the post office, we were told to wait for our carrier to bring it. If you cant deliver it, at least allow people to pick up their deserved mail.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.