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Brand Certified

United States Postal Service

2.3
(213 reviews)

Business Details

6514 Marlboro Pike, District Heights, MD
20747, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6514 Marlboro Pike to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6514 Marlboro Pike, District Heights, MD
20747, United States

Hours

Reviews

2.3
213 reviews
5 stars
55
4 stars
15
3 stars
2
2 stars
5
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies widely; while some customers praised the friendly and helpful service, others reported rude and unprofessional behavior from certain employees.

Package Delays

Numerous reviews highlighted significant delays in package processing and delivery, with many customers experiencing packages stuck at the facility for weeks.

Professionalism

Some staff members were commended for their professionalism and attentiveness, while others were criticized for poor communication and lack of assistance.

Facility Issues

Customers expressed frustration over the facility's inefficiency, including lack of clear operational hours and poor management.
  • RB
    RICHARD E BROWN
    Feb 21, 2026
    5.0
    Always polite.
  • II
    Ira
    Dec 8, 2025
    5.0
    Ms. Kirkwood was very accommodating even though we arrived an hour before closing we never felt that we need to rush. She answered all our questions and helped us. She’s very professional and very soft spoken. The experience was amazing.
  • CC
    Carlos Campos
    Nov 28, 2025
    5.0
    Good, fast, straight to the point.
  • AP
    Alexey Predit
    Nov 24, 2025
    5.0
    Great and friendly staff.
  • TT
    Tammy Talley
    Nov 10, 2025
    5.0
    Mariah was very professional and has a great personality when dealing with customers. She was patient, friendly and helpful. We need more nice people like her in the world. Thank you Mariah for your kindness and attentiveness in helping me find my mail.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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