United States Postal Service

2.2
208 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 6514 Marlboro Pike to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6514 Marlboro Pike, District Heights, MD
20747, United States

Hours

Reviews

2.2
208 reviews
5 stars
50
4 stars
15
3 stars
2
2 stars
5
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies widely; some customers praised friendly and helpful employees, while others reported rude and unprofessional behavior.

Package Delays

Numerous reviews highlighted significant delays in package delivery, with many customers experiencing packages stuck at the facility for weeks.

Facility Management

Many customers expressed frustration with the management and operational inefficiencies at the post office, suggesting a need for better oversight.

Positive Experiences

Despite the negative feedback, several customers shared positive experiences, particularly with specific staff members who provided excellent service.

Communication Issues

Customers reported poor communication regarding package status and difficulty reaching staff by phone.
  • TT
    Tammy Talley
    Nov 10, 2025
    5.0
    Mariah was very professional and has a great personality when dealing with customers. She was patient, friendly and helpful. We need more nice people like her in the world. Thank you Mariah for your kindness and attentiveness in helping me find my mail.
  • EW
    Ethan Wong
    Aug 21, 2025
    5.0
    USPS always gets roasted but honestly gotta give credit when it’s good. Clerk #13 (yeah that’s literally what the receipt says instead of a name lol) was amazing. Such good vibes, super sweet and actually made the whole trip feel chill. If every visit was like this I’d leave 5 stars every time!!
  • TJ
    Taco Jacobs
    Aug 12, 2025
    1.0
    Definitely rude staff. Something should not be said because everyone doesn’t know there policy despite working here. The passport lady was very rude and made it known she had an attitude. She needs hug or a better job
  • LM
    Lilian Maltez Maltez
    Aug 7, 2025
    5.0
    Buena atención
  • MT
    Madison Taylor
    Jul 7, 2025
    5.0
    I love this post office. Remember to leave lobby open for the self-service kiosk!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.