United States Postal Service

2.0
60 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 26400 Woodfield Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
26400 Woodfield Rd, Damascus, MD
20872, United States

Hours

Reviews

2.0
60 reviews
5 stars
12
4 stars
2
3 stars
1
2 stars
2
1 star
43
  • HH
    Harjot
    Dec 23, 2025
    1.0
    One of the older lady is RUDE. I went at this post office to mail few packages out of which 1 was not taped but the other two were ready to be mailed with QR code. She told me to prepare the packages by buying a roll of tape. I told her I will mail the other two for now, but no, she repeated that USPS doesn’t prepare packages and not even listening to what I said. I went in again and a gentleman helped me with the same situation (I thought I could print label there, but I guess not), and he accepted 2 packages with the QR code. Well, still thanks to him. It was my first time at USPS so I didn’t know how things work (as I go to UPS usually) which I take accountability for, but what does it take to listen to the customer without directing them to do something and making them do 2 trips and not even being polite (it’s bare minimum)!
  • JS
    John Seng
    Nov 25, 2025
    5.0
    My visit this morning was handled by Yuchun efficiently, a super helpful and friendly person. No line and the facility was quite well organized and maintained.
  • JS
    Julia S
    Nov 12, 2025
    5.0
    I came in for passport photo only, with appointment. I was early and they got me in right away. I already had my paperwork ready to mail; I was not there to have them process my application. But the staff still checked everything for me and made sure I had the right documents, fees, and address. Based on my experience here, they know what they're doing with passports.
  • EK
    everlyn kim
    Nov 6, 2025
    1.0
    No wonder why people complain. Their attitude is rude and impatient. Disappointed
  • SS
    Simran
    Sep 21, 2025
    1.0
    Staff is in another dimension seems like they are from different planet.May God help them so they can treat people with kindness and respect. I believe change is coming in their behaviour in Jesus name. Tons of people making same complaints, how is that possible?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.