FedEx Ship Center

3.2
513 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Crofton, MD when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
2130 Baldwin Ave, Crofton, MD
21114, United States

Hours

Reviews

3.2
513 reviews
5 stars
221
4 stars
64
3 stars
26
2 stars
21
1 star
181

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported that delivery drivers falsely claimed to have attempted deliveries, leading to frustration and missed packages.

Customer Service

Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unresponsive to customer inquiries.

Inconsistent Performance

The facility showed inconsistent performance, with some customers praising quick service while others experienced significant delays and unresolved issues.

Staff Attitude

While some staff members received positive mentions for their helpfulness, many reviews noted a general lack of professionalism and respect from employees.

Communication Problems

Customers frequently faced challenges with communication, including long wait times to reach representatives and inadequate updates on package status.
  • AA
    A
    Nov 15, 2025
    1.0
    Screw FedEx. As others have said, nothing but lies and fake pictures attempting delivery. Waiting for an important package while home ALL day. Suddenly an alert about a failed attempt and a picture of the sticker ticket that was taken from inside the guys truck. It was NOT on my door, the guy NEVER came. All lies, plus the people inside are absolute jerks. SCREW FEDEX.
  • AA
    Alex A.
    Nov 10, 2025
    1.0
    Somehow they have managed (or claim) to destroyed 70lbs of extra virgin olive oil (2 separate shipments). The second shipment was in a stainless steel tank. What kind of wild animals do you have working there that managed to destroy a stainless steel tank? Went to the station, the representative was kind but frankly didn't know what had happened to the package and he couldn't access the 4 pictures of the incident. At this point I'm not sure if my packages were stolen or really destroyed.
  • LG
    Lena glt
    Nov 7, 2025
    1.0
    First, I’m confused whether regular customers can use this location, since I’m always told that this is a ship center and they’re not supposed to print the label and ship it. Second, this is the slowest location in the history of shipping. I’d not recommend this place for no reason unless you have no other fedex to go to.
  • MG
    Maya Gibson
    Oct 23, 2025
    1.0
    My package was delivered by a driver from this facility and they LAUNCHED my package at my front door. I filed a complaint with corporate who delegated it down to the local manager Nesreen Hamdan, who then ghosted me after asking for the video proof of what happened after I sent it to her personal and work email I’ve been email her for DAYS with no response. I contacted corporate again and they said it’d been delegated down to the local manager…..who again has ghosted me. So I can’t get any resolution. Nesreen Hamdan, now my complaint is with you as well. I will be starting this process over until I hear something from someone. Because throwing someone’s ELECTRONICS at their door is extremely disrespectful.
  • TR
    Tim Rodgers
    Oct 21, 2025
    1.0
    Wasted a day waiting on packages to arrive for my new job and the driver ran to the door with a tag that said nobody was home without ringing the doorbell or knocking. We have him on camera bringing the tag from his truck without every attempting to make the delivery. Even better, you can't talk with anyone without 20 minutes of a robot confirming your delivery status - then the real human will lie to get you off the phone. Last time ever using FedEx and I will be recommending my company discontinue using their services immediately.

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Crofton, MD offer?

FedEx Ship Center in Crofton, MD offers packing supplies, boxes, FedEx expedited, standard, and economy shipping services including FedEx Express, Ground, and Freight options.

What are the operating hours of FedEx Ship Center in Crofton?

The FedEx Ship Center is open Monday through Friday from 9 AM to 8 PM, Saturdays from 10 AM to 4 PM, and is closed on Sundays.