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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 6801 Oak Hall Ln! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
Hours
Reviews
2.4
391 reviews
5 stars
105
4 stars
22
3 stars
14
2 stars
21
1 star
229
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and dismissive behavior from staff, leading to a negative customer experience.
Delivery Issues
Many customers reported frequent mail delivery mistakes, including misdelivered packages and lost mail.
Staffing Problems
Customers noted long wait times due to understaffing, with only one employee available during busy periods.
Mixed Experiences
While some customers had positive interactions with specific employees, the overall sentiment leaned towards dissatisfaction.
Facility Conditions
The post office was described as outdated and in disrepair, contributing to a poor overall impression.
- AKAyaz KhanNov 3, 20251.0The mail delivery drivers always made mistakes on mail deliveries and marked as delivered and same with the regular mail pieces always missing and left in the wrong mailboxes.
- ZMZ MillerOct 31, 20251.0The Post office staff is rude. Please don't go to this location.
- GKGene KooOct 25, 20254.0Thank you for hassle-free and competent service. Sometimes really busy, but that's not the workers' fault.
- MBMoody BluesOct 24, 20251.0I should have checked the reviews before coming to this USPS. Always check the reviews before coming to any USPS store. Horrendous service, rude, and disrespectful!!!!! Staff makes you purchase packaging supplies at the store for returns. Go somewhere else!!!!!!!!!
- LBLisa BurrowOct 4, 20251.0First let me say that the office itself is nice, with self-service package kiosks and plenty of space. The hours are also longer than other locations nearby. The compliments however stop there. I have repeatedly been treated rudely by staff there. There is one worker in particular who is notably more dismissive and condescending than the others and I try hard not to get that person when I stand in line (which always seems to be long). I find myself being helped by others who are a step above her extremely poor customer service, but they are not much better. I should not have to feel grateful for mediocre service because I am relieved not to be in line for the worst employee in the place, but this is what I feel. The attitudes are bad and I have even seen the employees snicker at customers. Questions the employees ask are mumbled and instructions are barked at customers. No one will explain things properly when they are unclear. Don’t ask questions—responses are condescending and rude — and questions will be dismissed. I have personally been insulted and had someone walk away from me when I asked a question, in spite of my efforts to be kind and calm knowing the bad attitudes and trying not to initiate a grumpy response. I hate going to this location and I have avoided it many times when I can in favor of another smaller location with more limited hours. I cannot emphasize enough the rude and insulting nature of the employees. If I could give zero stars for customer service, I would do so.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 6801 Oak Hall Ln?
This USPS location offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, thousands of Post Offices including this one accept first-time passport applications. You need to complete and print your passport application form before applying.
Do I need to make an appointment for passport services at this USPS location?
Yes, most passport services require scheduling an appointment through the online scheduler. Limited walk-in hours may be available at select locations.
Does this Post Office take passport photos, and what is the cost?
Yes, passport photo services are available by appointment only, and the fee for a passport photo is $15.
How can I get a PO Box at the 6801 Oak Hall Ln Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and your application form. Online reservations are quick and secure.
What are the operating hours for this USPS location?
Open Monday to Friday from 8:00 AM to 6:00 PM, Saturday 8:00 AM to 4:00 PM, and closed on Sundays.
Does the USPS location provide after-hours access to PO Boxes in the lobby?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this location for specific lobby hours.
What nearby places can I visit when going to the USPS at 6801 Oak Hall Ln?
Near this USPS are other Post Offices like "US Post Office" and "Post Office-Columbia," and retail stores such as "Reggalle Kids" children's clothing store and "Staples" which offers passport and shipping services.
Are there any nearby professional services close to the USPS at Oak Hall Ln?
Yes, nearby you can find "Nicki Sanders Leadership Consulting" for professional and event photography services, and "Abramson & Rand" legal services.
Is there a gas station or convenience store near the USPS location?
Yes, the "Shell" gas station, which also has a convenience store and car wash, is located nearby for quick stops before or after your visit.