Brand Certified
United States Postal Service
2.4(401 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
6801 Oak Hall Ln, Columbia, MD
21045, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6801 Oak Hall Ln! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.4
401 reviews
5 stars
106
4 stars
22
3 stars
15
2 stars
22
1 star
236
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional behavior from staff, with many customers feeling belittled and disrespected during their interactions.
Staffing Issues
Many customers noted that the location is often understaffed, leading to long wait times and inadequate service.
Service Quality
There are frequent complaints about lost packages, misdeliveries, and overall poor service quality, indicating a lack of accountability and follow-through.
Mixed Experiences
While many reviews are negative, a few customers reported positive interactions with specific staff members, suggesting that experiences can vary significantly.
- SCShari Chase5 days ago1.0Some of the Rudest woman I’ve ever met in my life and unprofessionaly life this one man is pleasant there, but they did not deserve to work in any type of venue. OK maybe perhaps a security prison
- LPLindsay PFeb 26, 20265.0This is one of my favorite places in the area to visit. I can’t speak for people trying to ship items, but as a place to drive to, it’s really fun coming here, seeing the area, and seeing geese. If you want somewhere close by to drive with a nice environment, this is the place to go.
- JHjim hahnFeb 11, 20261.0If I could give 0 or minus stars, I would!!! This USPS has some of the rudest, unprofessional clerks ever! Period! Have been coming here a few times and Every Time I've witnessed the clerk ladies (one of them wears a hijab), just berate costumers, and be extremely rude and unprofessional. Over the holidays I was waiting in line to mail some cards and had to skip and go to the self-service because of how badly they were treating the people before me! Last week I was there and the costumers with passport appointments were complaining because there was no one seeing them there, apparently an elderly gentleman had been waiting for over 2 hours!!! When confronted the two clerks just lashed, I mean lashed at the costumers. And there were a number of them, not one or two! They are so unprofessional it's hard to describe! I believe it stems out of management, they are supported and empowered by management and there's no accountability! USPS has to do something about this! I read some of the reviews here before submitting mine, and I was not surprised to see the low rating and negative experiences from other costumers! USPS DO SOMETHING!!!! IT'S TERRIBLE!
- JGJames GartsideFeb 10, 20261.0Worst customer service ever!!! Avoid at all costs. Go to the passport office at the East Columbia Library instead.
- NHNoel HayesJan 20, 20261.0Terrible service, the employee here obviously don't care about doing their job or the customers. They have no emotions whatsoever and what emotions they do show is sarcastic. One time a fight broke out and the employee just stood here. Last time, the guy at the counter keep feeling the letter as if he was looking to steal it which was further my point when he set it aside on a box next to him when he went to help another customer. If I give this service zero stars I would, next time I will be going somewhere else.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 6801 Oak Hall Ln?
This USPS location offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, thousands of Post Offices including this one accept first-time passport applications. You need to complete and print your passport application form before applying.
Do I need to make an appointment for passport services at this USPS location?
Yes, most passport services require scheduling an appointment through the online scheduler. Limited walk-in hours may be available at select locations.
Does this Post Office take passport photos, and what is the cost?
Yes, passport photo services are available by appointment only, and the fee for a passport photo is $15.
How can I get a PO Box at the 6801 Oak Hall Ln Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and your application form. Online reservations are quick and secure.
What are the operating hours for this USPS location?
Open Monday to Friday from 8:00 AM to 6:00 PM, Saturday 8:00 AM to 4:00 PM, and closed on Sundays.
Does the USPS location provide after-hours access to PO Boxes in the lobby?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this location for specific lobby hours.
What nearby places can I visit when going to the USPS at 6801 Oak Hall Ln?
Near this USPS are other Post Offices like "US Post Office" and "Post Office-Columbia," and retail stores such as "Reggalle Kids" children's clothing store and "Staples" which offers passport and shipping services.
Are there any nearby professional services close to the USPS at Oak Hall Ln?
Yes, nearby you can find "Nicki Sanders Leadership Consulting" for professional and event photography services, and "Abramson & Rand" legal services.
Is there a gas station or convenience store near the USPS location?
Yes, the "Shell" gas station, which also has a convenience store and car wash, is located nearby for quick stops before or after your visit.
Brand Certified Facts from United States Postal Service
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