Brand Certified
The UPS Store
3.8(151 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
5305 Village Center Dr, Columbia, MD
21044, United States
Certified by The UPS Store • Mar 01, 2026
(410) 964-9001
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/md/columbia/5305-village-center-dr
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0209 in Columbia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Wilde Lake Village Center Near David's Natural Market.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.8
151 reviews
5 stars
93
4 stars
13
3 stars
3
2 stars
4
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some employees received praise for their helpfulness and friendliness, others were reported as rude and unprofessional, particularly the owner.
Efficiency
Customers frequently noted long wait times and slow service, especially during busy hours.
Pricing Issues
Multiple reviews highlighted concerns about overcharging and unclear pricing policies, leading to frustration among customers.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction with specific employees while others reported negative interactions.
- AAAESFeb 2, 20261.0Do not come to this location if you are in a rush or think you’ll be done in 5-10 mins No, the employee there is super slow The first few times I have it to them maybe if they had a bad day but no, they are always super slow especially if there is a line even 1 person they will take hours to just do a simple process Will not come to this location at all
- MBMegawatt BassJan 7, 20261.0Don't come to this location if you are even slightly unfamiliar with the in-store processes for returning/delivering packages as the employees will yell at you and bark orders at you rather than greeting you or helping you. Don't go here if you expect a thank you for your patronage because you won't receive one. Literally the worst UPS Store experience I've ever had
- LELeo E.Nov 15, 20251.0They do not accept USPS packages anymore. Tiahara said that it’s the owners decision.
- MDMichael DemelashJul 27, 20221.0They charge $2 for Amazon label printout. Not fair. Other ups charge $1.
- SLS LambertApr 8, 20222.0I went here just to have my package shipped? There were about 3 to 4 employees so lazy that one first told me that he was working to printing some paper while and that other one would help however it took more than 5 to 10 minutes before I asked them what they really do other than working like sleep8ng cats. That's when they jumped and tried to help but well not a food ideal place for someone who is working with time.I stand by my word once in it looks like you stepped in a mortuary because there is not a single sign of life there. Let them change then they can earn a good review.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Columbia offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.
What are the regular business hours for The UPS Store #0209 in Columbia?
Monday to Friday, 9:00 AM to 7:00 PM; Saturday, 9:00 AM to 5:00 PM; Sunday, 10:00 AM to 3:00 PM.
Is The UPS Store #0209 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Does The UPS Store provide mailbox rental services?
Yes, mailbox rental and mailbox services are available at The UPS Store #0209.
What payment methods does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #0209 located?
It is located at 5305 Village Center Dr, Ste 101B, Columbia, MD 21044, USA, in the Wilde Lake Village Center near David's Natural Market.
Are there any shredding services near The UPS Store?
Yes, Shred Nations offers shredding services nearby, which can be used as an alternative or additional resource for document shredding.
Can I visit a restaurant near The UPS Store for a meal before or after my visit?
Yes, Hunan Family, a Chinese and Asian restaurant, is located nearby for dining options near The UPS Store.
Are there any shopping or recreational spots near The UPS Store?
Yes, Wilde Lake Village Center is a nearby shopping center where you can shop or enjoy the lake area before or after visiting The UPS Store.
How can I contact The UPS Store #0209 for inquiries or customer service?
You can contact them by phone at +1 410-964-9001 or by email at store0209@theupsstore.com. They also have a Facebook page at https://www.facebook.com/418370661601968.
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