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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Columbia, MD provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
228 reviews
5 stars
127
4 stars
33
3 stars
15
2 stars
10
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, particularly from management.
Product Availability
Customers appreciate the wide selection of office supplies and the availability of essential items, often finding what they need.
Store Cleanliness
While some customers noted cleanliness and organization, others reported unsanitary conditions, particularly in the restrooms.
Staffing Issues
Multiple reviews highlight inadequate staffing levels, leading to long wait times and poor service experiences.
Positive Experiences
Despite the negative feedback, several customers praised specific employees for their helpfulness and positive attitudes, indicating that good service does occur.
- CAChampions Martial Arts Annapolis2 days ago1.0Worst store I have been to simple things take an hour mainly because they are chatting and doing nothing behind the print counter. The manager on duty Mikaela is passive aggressive. Learn customer service or don’t do a customer facing job
- GDGeorge DelaneyNov 13, 20255.0The staples off Snowden in Columbia is very well managed. Every employee will help you find what you are looking for quickly saving you time. Always courteous and knowledgeable of their product locations. If you don’t know exactly what you need, tell them your need and they will suggest options. Fast checkout. Great rewards program and app.
- CSCyndi SmootNov 1, 20251.0Make the drive to another location, the Snowden River Pkwy Columbia, MD location has inadequate staffing and exhausted staff. This location requires an overhaul sooner than later, horrible service. I love Staples but found myself being disappointed upon entering the store where no one acknowledged me and the manager was irritated with a non approachable disposition. She looked exhausted and answered my questions with an attitude. This visit was very uncomfortable. I did make the purchase but will not return.
- JFJames ForsterOct 26, 20255.0it is nice to know you can rely on staples
- TATanya AndersonOct 16, 20255.0Always has the office essentials I need.
Frequently Asked Questions About Staples
What types of services does Staples in Columbia, MD offer?
Staples provides printing, shipping, technology, travel, and recycling services, as well as products essential for working and learning.
What are the store hours for Staples in Columbia, MD?
Staples is open Monday through Friday from 8:00 AM to 9:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Staples in Columbia, MD offer pickup and delivery options?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What payment methods are accepted at Staples in Columbia, MD?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Which major brands are available at Staples in Columbia, MD?
Staples carries brands including Amazon, Avery, BIC, Dell, HP, Microsoft, Logitech, Apple, Canon, Epson, and more.
Does Staples provide any recycling services?
Yes, Staples offers recycling services including electronics, ink cartridges, and batteries.
Can I get passport photos and related travel services at Staples?
Yes, Staples offers passport photo services and TSA PreCheck® enrollment assistance.
What nearby places can I visit around Staples in Columbia, MD?
Nearby places include the UPS Alliance Shipping Partner for additional shipping needs, Snowden Square Shopping Center for retail and dining, and Goodwill Retail Store for thrift shopping.
How does the proximity of the UPS Alliance Shipping Partner benefit Staples customers?
Customers can easily access additional courier and vehicle shipping services close to Staples for more comprehensive shipping options.
Are there dining options near Staples in Columbia, MD for customers?
Yes, nearby dining options include Guy Fieri's Flavortown Kitchen, Bertucci's Italian Restaurant, and Mr. Beast Burger, perfect for meals before or after your visit.