Staples

3.8
232 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Columbia, MD provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
9091 Snowden River Pkwy, Columbia, MD
21046, United States

Hours

Reviews

3.8
232 reviews
5 stars
130
4 stars
33
3 stars
15
2 stars
10
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude and unprofessional.

Staffing Issues

Many reviews mention inadequate staffing leading to long wait times and poor service, particularly during busy periods.

Store Cleanliness

The store is generally reported as clean and well-organized, although some customers noted issues with cleanliness in restrooms.

Product Availability

Customers appreciate the variety of products available, especially for school supplies, but some express frustration over pricing and stock issues.
  • DD
    Dr. Quest Delaney
    Jan 2, 2026
    5.0
    Very professional and courteous
  • MM
    Marilyn mejia
    Dec 2, 2025
    1.0
    Came in Dec 2nd to quickly print out ONE page. The page came out bad. Had the person reprint it for me. It took an extra 10 mins to print ONE page. The person decided to print out other pages instead printing just a singular one, which was mine. Terrible.
  • TB
    Terence Boodhoo
    Nov 30, 2025
    5.0
    I was in the Staples store and had the an amazing experience. The guy that assisted me. The guy who assisted me was Abunaser. He was knowledgeable, friendly and most of all gave me a customer service experience that was unforgettable. He deserves to be running the store.
  • CA
    Champions Martial Arts Annapolis
    Nov 22, 2025
    1.0
    Worst store I have been to simple things take an hour mainly because they are chatting and doing nothing behind the print counter. The manager on duty Mikaela is passive aggressive. Learn customer service or don’t do a customer facing job
  • GD
    George Delaney
    Nov 13, 2025
    5.0
    The staples off Snowden in Columbia is very well managed. Every employee will help you find what you are looking for quickly saving you time. Always courteous and knowledgeable of their product locations. If you don’t know exactly what you need, tell them your need and they will suggest options. Fast checkout. Great rewards program and app.

Frequently Asked Questions About Staples

What types of services does Staples in Columbia, MD offer?

Staples provides printing, shipping, technology, travel, and recycling services, as well as products essential for working and learning.

What are the store hours for Staples in Columbia, MD?

Staples is open Monday through Friday from 8:00 AM to 9:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.