Business Details
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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Columbia, MD provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
232 reviews
5 stars
130
4 stars
33
3 stars
15
2 stars
10
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude and unprofessional.
Staffing Issues
Many reviews mention inadequate staffing leading to long wait times and poor service, particularly during busy periods.
Store Cleanliness
The store is generally reported as clean and well-organized, although some customers noted issues with cleanliness in restrooms.
Product Availability
Customers appreciate the variety of products available, especially for school supplies, but some express frustration over pricing and stock issues.
- DDDr. Quest DelaneyJan 2, 20265.0Very professional and courteous
- MMMarilyn mejiaDec 2, 20251.0Came in Dec 2nd to quickly print out ONE page. The page came out bad. Had the person reprint it for me. It took an extra 10 mins to print ONE page. The person decided to print out other pages instead printing just a singular one, which was mine. Terrible.
- TBTerence BoodhooNov 30, 20255.0I was in the Staples store and had the an amazing experience. The guy that assisted me. The guy who assisted me was Abunaser. He was knowledgeable, friendly and most of all gave me a customer service experience that was unforgettable. He deserves to be running the store.
- CAChampions Martial Arts AnnapolisNov 22, 20251.0Worst store I have been to simple things take an hour mainly because they are chatting and doing nothing behind the print counter. The manager on duty Mikaela is passive aggressive. Learn customer service or don’t do a customer facing job
- GDGeorge DelaneyNov 13, 20255.0The staples off Snowden in Columbia is very well managed. Every employee will help you find what you are looking for quickly saving you time. Always courteous and knowledgeable of their product locations. If you don’t know exactly what you need, tell them your need and they will suggest options. Fast checkout. Great rewards program and app.
Frequently Asked Questions About Staples
What types of services does Staples in Columbia, MD offer?
Staples provides printing, shipping, technology, travel, and recycling services, as well as products essential for working and learning.
What are the store hours for Staples in Columbia, MD?
Staples is open Monday through Friday from 8:00 AM to 9:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Staples in Columbia, MD offer pickup and delivery options?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What payment methods are accepted at Staples in Columbia, MD?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Which major brands are available at Staples in Columbia, MD?
Staples carries brands including Amazon, Avery, BIC, Dell, HP, Microsoft, Logitech, Apple, Canon, Epson, and more.
Does Staples provide any recycling services?
Yes, Staples offers recycling services including electronics, ink cartridges, and batteries.
Can I get passport photos and related travel services at Staples?
Yes, Staples offers passport photo services and TSA PreCheck® enrollment assistance.
What nearby places can I visit around Staples in Columbia, MD?
Nearby places include the UPS Alliance Shipping Partner for additional shipping needs, Snowden Square Shopping Center for retail and dining, and Goodwill Retail Store for thrift shopping.
How does the proximity of the UPS Alliance Shipping Partner benefit Staples customers?
Customers can easily access additional courier and vehicle shipping services close to Staples for more comprehensive shipping options.
Are there dining options near Staples in Columbia, MD for customers?
Yes, nearby dining options include Guy Fieri's Flavortown Kitchen, Bertucci's Italian Restaurant, and Mr. Beast Burger, perfect for meals before or after your visit.