FedEx Office in Columbia, MD provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Michael and Timothy for their exceptional service.
Inconsistent Experience
Customer experiences varied widely, with some reporting excellent service while others faced rude or unhelpful staff.
Operational Issues
Frequent complaints about incorrect store hours and closures, leading to customer frustration and wasted trips.
Printing and Shipping Problems
Several customers reported issues with printing services and shipping delays, indicating a need for better training and system reliability.
Cleanliness and Environment
The store was generally noted as clean and well-organized, contributing positively to the customer experience.
GM
Gregory Morris
Nov 17, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
The team here really did a miracle for me with my business cards. Super fast, professional, and the quality came out amazing. I appreciate the whole team for taking care of me they really went above and beyond. Highly recommend this FedEx location!
VV
vedat
Oct 27, 2025
5.0
It was fine for my needs. Great work by the team!
LS
Lindsey Snyder
Oct 7, 2025
5.0
Best experience ever!! Needed signs (posters, 5x7s, and 8x10s) for my upcoming wedding and the gentleman I worked with was amazing!! Just realizing I never asked his name (I’m so rude!) but he was incredible!! Made my visions a reality and it was so stress free!! 10/10 recommend!!
LS
Lucas Siskind
Oct 4, 2025
1.0
When one of my packages was out for delivery, it said it was supposed to be delivered around noon and then it got changed to delivered by the end of the day when I had planned stuff around getting my package.
CL
C L
Aug 29, 2025
4.0
The guy was friendly and efficient to collect and process my shipping.