Brand Certified
United States Postal Service
2.0(154 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
9591 Baltimore Ave, College Park, MD
20740, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 9591 Baltimore Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
9591 Baltimore Ave, College Park, MD
20740, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
154 reviews
5 stars
31
4 stars
6
3 stars
4
2 stars
8
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of assistance.
Package Issues
A significant number of customers reported lost or stolen packages, leading to dissatisfaction with the reliability of the postal service.
Staff Attitude
Many reviews noted a negative attitude among employees, with comments about staff being condescending or dismissive towards customers.
Mixed Experiences
While many customers had negative experiences, a few mentioned positive interactions with specific staff members, indicating inconsistency in service quality.
- LAL. AndrewsFeb 12, 20261.0Very nasty employees
- MCMichael ChrzanJan 10, 20261.0Clerk talked to me like I was an idiot because I came here to pick up mail that was literally sent here according to the tracking information and then still couldn't tell me where my mail was at after I showed her the tracking info. Maybe focus on trying to be more helpful than snarky.
- SMSpumante MerrickDec 26, 20255.0I had a very pleasant experience. I didn't have change to pay for my purchase. The cashier paid for me. May God bless her.
- ZJZ JingNov 18, 20255.0My name is jing. And I am a neighborhood with 3 min driving distance. Today I came in at the very last minute today, and Clerk Stinson (S-T-I-N-S-O-N) at this USPS location was incredibly helpful. She reacted quickly, helped me pack everything properly, and handled everything with impressive efficiency. I’m truly grateful for her assistance, and I sincerely apologize for coming in so close to closing time. Thank you, Stinson!
- ECElizabeth CobleNov 17, 20252.0Overall poor experience. And for me as a fellow federal government employee, so disappointing. The woman at the customer service desk was unprofessional beyond belief. The building is poorly maintained, and I’m not just talking about the physical building that they may not have funding to maintain. Not pride in place. I certainly understand the rating for this particular post office.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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