Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 9591 Baltimore Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
9591 Baltimore Ave, College Park, MD
20740, United States
Hours
Reviews
2.0
151 reviews
5 stars
30
4 stars
6
3 stars
4
2 stars
8
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees displaying a lack of professionalism and care.
Package Issues
Numerous reviews highlighted problems with packages going missing or being delivered incorrectly, leading to significant customer dissatisfaction.
Staffing Problems
Customers frequently mentioned long wait times and understaffing, contributing to poor service experiences.
Mixed Experiences
While many reviews were negative, a few customers did report positive interactions with specific staff members, indicating inconsistency in service quality.
Overall Discontent
The general sentiment among reviewers was overwhelmingly negative, with many advising others to avoid this location.
- ZJZ Jing6 days ago5.0My name is jing. And I am a neighborhood with 3 min driving distance. Today I came in at the very last minute today, and Clerk Stinson (S-T-I-N-S-O-N) at this USPS location was incredibly helpful. She reacted quickly, helped me pack everything properly, and handled everything with impressive efficiency. I’m truly grateful for her assistance, and I sincerely apologize for coming in so close to closing time. Thank you, Stinson!
- ECElizabeth CobleNov 17, 20252.0Overall poor experience. And for me as a fellow federal government employee, so disappointing. The woman at the customer service desk was unprofessional beyond belief. The building is poorly maintained, and I’m not just talking about the physical building that they may not have funding to maintain. Not pride in place. I certainly understand the rating for this particular post office.
- MWMike WintersonNov 3, 20251.0I don't use this post office because of lost/stolen items. This is ongoing but no one seems to care...
- TMTyette MichelleOct 18, 20251.0If I could leave no stars, I would. As a young woman that sells and trades with an online platform it’s very important to ship my pieces from a secure and reputable location….This is not said location. Unfortunately, I had to learn this the hard way, as recently my packages are “delivered” to where they need to, however, the actual contents of what was sent are stolen before reaching its destination. The workers are stealing. Specially this one dread-headed male, as each time he handles my packages they always turn up empty. I am very dissatisfied and will not be continuing my services here, I suggest if you value your packages you will do the same.
- PPPeachtowndivacatSep 21, 20251.0Not sure why my post was deleted.... Just a neighborhood post office with unprofessional customer service is welcomed.... Some people overcharged some people don't...... All I know is that the older Caucasian woman is very rude and sharp in her tone and speaks in a very condescending ways... Flinging here hands and deciding talking to staff was more important than helping me... At the end of the day I'm not sure why the post office hires or keeps people who are just so unhappy with their jobs and people....
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service location in College Park?
The United States Postal Service in College Park is located at 9591 Baltimore Ave, MD 20740.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment using the USPS online scheduler; however, limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at this USPS?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this Post Office?
Yes, you can search and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person.
Are PO Boxes accessible after normal lobby hours here?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location. Please check with this Post Office specifically.
How can nearby United States Postal Service locations assist me?
Nearby USPS locations provide additional options for mailing and shipping services in case this location is busy or closed.
What nearby places can I visit before or after my Post Office visit in College Park?
You might enjoy dining at Lecem fast food restaurant or exploring antique items at Peg Leg Vintage near the Post Office.
How can the nearby TownePlace Suites by Marriott help me when visiting the Post Office?
If you're traveling or need a place to stay, the TownePlace Suites by Marriott College Park is nearby, offering convenient lodging close to the Post Office.