Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 9591 Baltimore Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
9591 Baltimore Ave, College Park, MD
20740, United States
Hours
Reviews
2.0
153 reviews
5 stars
31
4 stars
6
3 stars
4
2 stars
8
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees displaying a lack of professionalism.
Package Issues
Numerous reviews mentioned lost or stolen packages, with customers expressing frustration over the reliability of deliveries.
Staff Efficiency
Customers noted long wait times and understaffing, leading to poor service experiences.
Positive Experiences
A few customers highlighted positive interactions with specific staff members, indicating that there are exceptions to the overall negative feedback.
- MCMichael Chrzan2 days ago1.0Clerk talked to me like I was an idiot because I came here to pick up mail that was literally sent here according to the tracking information and then still couldn't tell me where my mail was at after I showed her the tracking info. Maybe focus on trying to be more helpful than snarky.
- SMSpumante MerrickDec 26, 20255.0I had a very pleasant experience. I didn't have change to pay for my purchase. The cashier paid for me. May God bless her.
- ZJZ JingNov 18, 20255.0My name is jing. And I am a neighborhood with 3 min driving distance. Today I came in at the very last minute today, and Clerk Stinson (S-T-I-N-S-O-N) at this USPS location was incredibly helpful. She reacted quickly, helped me pack everything properly, and handled everything with impressive efficiency. I’m truly grateful for her assistance, and I sincerely apologize for coming in so close to closing time. Thank you, Stinson!
- ECElizabeth CobleNov 17, 20252.0Overall poor experience. And for me as a fellow federal government employee, so disappointing. The woman at the customer service desk was unprofessional beyond belief. The building is poorly maintained, and I’m not just talking about the physical building that they may not have funding to maintain. Not pride in place. I certainly understand the rating for this particular post office.
- MWMike WintersonNov 3, 20251.0I don't use this post office because of lost/stolen items. This is ongoing but no one seems to care...
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service location in College Park?
The United States Postal Service in College Park is located at 9591 Baltimore Ave, MD 20740.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment using the USPS online scheduler; however, limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at this USPS?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this Post Office?
Yes, you can search and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person.
Are PO Boxes accessible after normal lobby hours here?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location. Please check with this Post Office specifically.
How can nearby United States Postal Service locations assist me?
Nearby USPS locations provide additional options for mailing and shipping services in case this location is busy or closed.
What nearby places can I visit before or after my Post Office visit in College Park?
You might enjoy dining at Lecem fast food restaurant or exploring antique items at Peg Leg Vintage near the Post Office.
How can the nearby TownePlace Suites by Marriott help me when visiting the Post Office?
If you're traveling or need a place to stay, the TownePlace Suites by Marriott College Park is nearby, offering convenient lodging close to the Post Office.