Business Details
About
Water Cooler Supplier
Easy to use and conveniently located inside Home Depot #2552. Our self-serve refill water station provides fresh filtered drinking water in 1, 3 or 5-gallons.
Location
Reviews
1.0
2 reviews
5 stars0
4 stars0
3 stars0
2 stars0
1 star
2
- JJJames J.May 30, 20251.0We had Crystal Springs water for over a decade but, since Primo took over it’s been horrible experience. The customer service is terrible. We haven’t received our delivery the whole month and our account number was changed so we could access out online account and when you called you would wait over an hour til someone picked up. We canceled our account after waiting on the phone line over 1hr 20mins
- VOVicki OffenbacherApr 17, 20251.0We received an order that was incorrect from Primo and I spent 30 minutes with 2 csr's and they couldn't help me. The first one never could find the account even when I gave him the account number and address. Then I was transferred to someone else, who told me my account was on hold, and I couldn't have received a delivery. Finally after 35 minutes of wasted time. I just said forget it when he wanted to transfer me again. Lousy, stupid customer service.
Frequently Asked Questions About Primo Water Exchange
What products are available at Primo Water Exchange?
Primo Water Exchange offers 3-gallon and 5-gallon water refills and empty jugs for exchange.
Where is Primo Water Exchange located?
It is located at 4700 Cherry Hill Rd, College Park, MD 20740, inside Home Depot #2552.
What are the hours of operation for Primo Water Exchange?
The service follows the retailer location hours of Home Depot #2552.
What payment options does Primo Water Exchange accept?
They accept American Express, Apple Pay, Cash, MasterCard, and Visa.
What services does Primo Water Exchange provide?
They provide water refill services using a self-serve refill water station for fresh filtered drinking water.
Which languages are supported at Primo Water Exchange?
Customer service is available in English and Spanish.
How can I contact Primo Water Exchange for inquiries?
You can reach them at +1 844-237-7466 or email social@primowater.com.
Are there nearby places where I can rent a truck when visiting Primo Water Exchange?
Yes, the Truck Rental Center at The Home Depot is nearby, making it convenient to rent a truck while getting water refills.
What shopping options are near Primo Water Exchange?
Near Primo Water Exchange, you can visit the College Park Market Place for various shopping needs and stores like Ross Dress for Less and Best Buy.
Are there dining options close to Primo Water Exchange?
Yes, nearby restaurants include Mama Lucia's, Mamma Lucia of College Park, Hard Times Cafe, Terrapin Station, and Yum's Express.