The UPS Store

3.8
257 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4408 in Clinton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located Across From Levi's Bbq Restaurant And Near Shoppers Food Warehouse.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
6368 Coventry Way, Clinton, MD
20735, United States

Hours

Reviews

3.8
257 reviews
5 stars
168
4 stars
14
3 stars
5
2 stars
8
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praise the staff for being friendly, efficient, and helpful, others report rude behavior and unprofessionalism from certain employees.

Staff Performance

Several reviews highlight specific employees, such as Antoinette, Nytia, and Starr, for their exceptional service and professionalism, contributing positively to the overall customer experience.

Efficiency

Many customers appreciate the quick service and efficiency at this location, often noting that they are in and out in a short amount of time.

Atmosphere

The store is frequently described as clean and welcoming, with a positive atmosphere that enhances the customer experience.

Issues with Management

Some customers express frustration with management responsiveness, particularly regarding unresolved issues and lack of communication.
  • WN
    wallace nicole
    Nov 17, 2025
    4.0
    I received professional service with no wait.
  • JB
    Jonathan B
    Nov 15, 2025
    5.0
    Great attitude and very helpful they get you in and out in less than 5 mins
  • QR
    Quartney Ross
    Oct 15, 2025
    5.0
    Customer service is always outstanding and quick!
  • CG
    Carolyn Giron
    Sep 30, 2025
    1.0
    Customer service at this location is the worse, the front desk person very rude not coming back to this location
  • LM
    Lizy Mejia
    Sep 11, 2025
    1.0
    Customer service use to be great here. I came in to return two packages, lady who helped me was rude, snatching packages out my hand just because I walk up to her… instead of talking about people in there face maybe you can say “can you give me a second” instead your talking out your mouth about not getting a bathroom break to your co worker. Learn to communicate with people before run your mouth!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4408 in Clinton offer?

The UPS Store #4408 provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.