United States Postal Service

2.8
122 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 22505 Gateway Center Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
22505 Gateway Center Dr, Clarksburg, MD
20871, United States

Hours

Reviews

2.8
122 reviews
5 stars
48
4 stars
6
3 stars
2
2 stars
6
1 star
60
  • SW
    Sangeeta Wadhawan
    Sep 19, 2025
    5.0
    I have been going to this post office since last 5 years and yesterday I had the best experience!!!! And the reason was Michael. He was so wonderful. Kind, helpful and very mindful!! Simple task of shipping items was turned into a beautiful experience because of his kindness. Thank you Michael
  • JP
    Jay P
    Jan 31, 2024
    5.0
    Applied for a passport, and had an appointment around lunchtime when the facility wasn't very busy. The USPS employees were pleasant to deal with. Had to leave a positive review to balance out some of the negative ones. I think that sometimes negative reviews can paint a skewed overall impression of the usual experience, as people tend to not leave reviews unless something unusual happened (and "unusual" when it comes to post office stuff almost always means "bad".)
  • F2
    Foodie 2019
    Jan 19, 2022
    1.0
    Get the older Asian lady out of there immediately. She is very rude and belittling. Screaming at people. Send her home for her retirement she doesn’t deserve to be out in public especially without her medication.
  • RF
    Ruth Rose Fraley
    Mar 10, 2021
    5.0
    Note: My 5-star review is based on the customer service at my local branch, NOT mail delivery to my home (which, as we all know, has wavered between extremely subpar and mediocre due to larger Postal Service issues and the pandemic). Because this is a widespread problem, I'm not going to blame my local carrier. I have been to the Clarksburg branch multiple times, and am always treated pleasantly and receive fast service. It may be because I go on weekdays, but the line hasn't been longer than 3 people for me, and moves quickly. This is miles above service I've received at other branches. Thank you to the staff!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.