United States Postal Service

3.0
19 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5910 Connecticut Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5910 Connecticut Ave, Chevy Chase, MD
20815, United States

Hours

Reviews

3.0
19 reviews
5 stars
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8
  • AL
    Alyssa Langer
    Feb 12, 2024
    1.0
    Really rude staff member at this location; I came by right around opening time on a Monday with a box already addressed and ready to go for a return item I needed to send. I was trying to keep the cost as low as possible (because it was a return!) so I asked the lady if would have been cheaper for me to use a bubble mailer instead of the box I had used. She gave me some non-answer like "I wouldn't know unless I weighed it" (duh--I was obviously moreso asking in her experience hypothetically if that would've been cheaper so I'd know for future visits perhaps it's better to just use their bubble mailers instead of trying to recycle boxes I have at home). And then, to just really make matters worse, she asked me "have you never been to the post office before?" At first I thought I misheard her, so I asked her if she could repeat herself. But nope--she literally asked me that. I could not believe how rude and unnecessary the attitude was. I'm 32 years old and have been to the post office (albeit other locations) throughout my 32 years. I couldn't even think of an appropriate response and just said no blankly. (In retrospect, I wish I had a sassy response.) I understand that she could've been having a bad day, but you don't need to pass that onto paying customers. It was first thing on a Monday and just a really bad way to start the day/week. I wish I had spent the extra $8 and just shipped out of FedEx instead like I first had planned on. Will not be returning to this location and someone should speak to this staff regarding customer service.
  • TB
    T B
    Oct 5, 2020
    4.0
    I have never seen a long line at this location but the service is on the slow side and some of the clerks are unhelpful sometimes.
  • CM
    Case Manager
    Feb 24, 2020
    1.0
    I would like to give it zero stars. Again, on Sat morning, they were not open at 9 am. And still not open at 10 am. Don't go there in the mornings. There is a good chance it will not be open on time. I am sure the employees however are getting paid. The worst.
  • JR
    Josue D Perez Ramos
    Feb 2, 2019
    5.0
    Best USPS Post office around! Quick and helpful service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.