Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5910 Connecticut Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Really rude staff member at this location; I came by right around opening time on a Monday with a box already addressed and ready to go for a return item I needed to send. I was trying to keep the cost as low as possible (because it was a return!) so I asked the lady if would have been cheaper for me to use a bubble mailer instead of the box I had used. She gave me some non-answer like "I wouldn't know unless I weighed it" (duh--I was obviously moreso asking in her experience hypothetically if that would've been cheaper so I'd know for future visits perhaps it's better to just use their bubble mailers instead of trying to recycle boxes I have at home).
And then, to just really make matters worse, she asked me "have you never been to the post office before?" At first I thought I misheard her, so I asked her if she could repeat herself. But nope--she literally asked me that. I could not believe how rude and unnecessary the attitude was. I'm 32 years old and have been to the post office (albeit other locations) throughout my 32 years. I couldn't even think of an appropriate response and just said no blankly. (In retrospect, I wish I had a sassy response.)
I understand that she could've been having a bad day, but you don't need to pass that onto paying customers. It was first thing on a Monday and just a really bad way to start the day/week. I wish I had spent the extra $8 and just shipped out of FedEx instead like I first had planned on. Will not be returning to this location and someone should speak to this staff regarding customer service.
TB
T B
Oct 5, 2020
4.0
I have never seen a long line at this location but the service is on the slow side and some of the clerks are unhelpful sometimes.
CM
Case Manager
Feb 24, 2020
1.0
I would like to give it zero stars. Again, on Sat morning, they were not open at 9 am. And still not open at 10 am. Don't go there in the mornings. There is a good chance it will not be open on time. I am sure the employees however are getting paid. The worst.
JR
Josue D Perez Ramos
Feb 2, 2019
5.0
Best USPS Post office around! Quick and helpful service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the USPS location at 5910 Connecticut Ave, Chevy Chase?
At 5910 Connecticut Ave USPS, you can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time passport at this USPS location?
Yes, this USPS office accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this USPS?
Most passport services require you to schedule an appointment online. Limited walk-in hours may be available at select times.
What are the operating hours for the USPS at 5910 Connecticut Ave?
The USPS location is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Can I reserve a PO Box online for this USPS location?
Yes, you can search for and reserve PO Boxes online. You will then receive instructions to complete your setup in person at the Post Office.
Is after-hours access available for PO Boxes at this location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but hours may vary. It's best to check directly with the office.
How can nearby places like the National Cyber League help me when visiting the USPS here?
The National Cyber League, an educational center nearby, is a good landmark to find the USPS office. You can plan a visit to both locations if you need mailing services and educational support.
What parks are near this USPS that I could visit before or after my postal needs?
Newlands Park and Chevy Chase Circle are nearby parks where you can relax before or after visiting the USPS location at 5910 Connecticut Ave.
Are there any government or community services near the USPS at 5910 Connecticut Ave?
Yes, the Montgomery County Police Foundation and Chevy Chase Village Police Department are nearby, providing community and government services in the area.
Where can I find more information or schedule appointments for passport services online?
You can schedule passport appointments and find more information at https://tools.usps.com/rcas.htm or visit the official USPS passport site linked in the business profile.