Staples

3.8
142 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Chevy Chase, MD provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
6800 Wisconsin Ave, Chevy Chase, MD
20815, United States

Hours

Reviews

3.8
142 reviews
5 stars
78
4 stars
22
3 stars
9
2 stars
5
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others are criticized for being unhelpful and rude.

Product Availability

Customers appreciate the variety of products available, but some express frustration over items being out of stock or mispriced.

Technical Support

The tech department receives positive remarks for their knowledgeable and helpful staff, particularly in resolving technical issues.

Store Environment

The store is generally seen as clean and well-organized, though some customers find it cluttered and difficult to navigate.

Return Process

There are complaints regarding the return process, particularly with Amazon returns, leading to customer dissatisfaction.
  • LH
    Liz Ho
    Oct 24, 2025
    2.0
    I'm sorry, very nice people work here but their amazon return system is a shambles. I had a feeling they didn't track my returns correctly -- this is the second time they've "misplaced" or did not categorize a return properly. I've been charged TWICE for items that should have been returned and I'm already fearing more as more haven't been processed. This is entirely on them. I have record of returns and receipts from Amazon and then come to find out Amazon did not receive it.
  • CL
    Charles Lowery
    Sep 22, 2025
    5.0
    I received great service from the Staples Chevy Chase staff--they were helpful and informative and assisted me in making my purchase!!
  • DM
    Dang thanh Pham minh
    Sep 17, 2025
    5.0
    I appreciate the bulk food section.
  • MH
    Marie H
    Aug 20, 2025
    5.0
    We just moved in and we found almost everything we needed in this store, just a few days before back to school. Stephanie was very kind and patient with the children, and helped us create a customer account !
  • LS
    Leslie Strothers
    Aug 18, 2025
    5.0
    Friendly and professional staff and service.

Frequently Asked Questions About Staples

What services does Staples in Chevy Chase, MD offer?

Staples provides printing, shipping, technology, travel, and recycling services, along with products and inspiration for working and learning.

What are the store hours for Staples in Chevy Chase?

Staples is open Monday through Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.